Hi @manasieril,
please have a look at the following FAQ regarding picu emails.
Please let us know, if this helped you resolve your issues.
Cheers
Florian
My WordPress is sending emails, then too Notification emails are not working.
And I assume you checked your SPAM folder and you made sure that the collection author’s email address is correct? The author’s address is where the email notification is sent after the client has approved their collection.
Cheers
Florian
Yes. I have checked my spam folder. Also, I have mentioned the email address in the Notification Email setting of our plugin.
Do I have to mention it somewhere else?
Ok, thanks for checking. Please send your debug info, found under “picu > Settings > Debug Info” to support@picu.io.
Cheers
Florian
