con
(@conschneider)
Engineer
Hi there,
Do you have https://wordpress.org/plugins/google-site-kit/ enabled as well?
Kind regards,
Hi there, i don’t have this plugin, and it doesn’t work since end of august. Worked perfectly before for months :/
Yes, I have Google sitekit
con
(@conschneider)
Engineer
Howdy,
@jcdarocha what is your site URL? I ll check your site’s markup to see if everything is loaded ok.
@anand99 Google Sitekit is not compatible with WooCommerce Google Analytics Integration currently. You need to choose one.
Kind regards,
Plugin Support
slash1andy
(@slash1andy)
Automattic Happiness Engineer
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
i have removed google sitekit, even now the analytics id is not firing but when i used a different analytics plugin named lara analytics then it worked but that plugin doesn’t have some features that your plugin has
Hi there,
Please deactivate Lara Analytics and test the following.
If you would like to test the tracking and make sure it’s sending over the correct data to Google, you can use the Google Tag Assistant tool for Chrome.
To learn more about this, please refer to the “Testing Analytics” section at https://docs.woocommerce.com/document/google-analytics-integration/#section-4
In addition, here is an article you can read to learn more about checking your tag setup.
https://support.google.com/analytics/answer/1008083?hl=en
Lara analytics deactivated still not working
Plugin Support
John Coy a11n
(@johndcoy)
Automattic Happiness Engineer
Hi @anand99
The issue is still apparent that the cause is a result of a duplicate tracking ID being added to the site:
https://d.pr/i/LkSmYG
You can enable Google Tag Assistant to review the sites analytical data as shown in the screenshot above.
If you still have issues after removing all other plugins/features that add Google Analytics integration, try switching back to a default theme like Twenty Twenty and disabling all plugins except for WooCommerce and Google Analytics to see if this resolves the problem.
If this fixes the issue, then re-enable each plugin one at a time, then the theme, until you find the one that’s causing the conflict.
Here is a link that better outlines that process:
https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4
Hi there,
This thread has been inactive for a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
how to open the content shown in https://d.pr/i/LkSmYG
i have removed ga code from all in one seo and while going through few pages of my site i found only ga code added through your plugin was being tracking but when when i reached checkout page i got warning “”Same web property ID is tracked twice”” ,from google tag manager
https://pasteboard.co/JABL23H.png
Hi there,
Have you tried the steps in this article to fix Same web property ID is tracked twice?
https://mixedanalytics.com/blog/same-web-property-id-tracked-twice/
I hope this points you in the right direction.
Hi there,
We have not heard from you for a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
