Not yet sent

  • Kim Vinberg

    (@dicmdk)


    1 year, 7 months ago

    We have several giftcards that are not being sent at all on a client side. They have premium of the plugin.

    Cron doesnt show any yith_ywgc added (manually adding it didnt do anything). WP mail logging doesnt show them sent either.

    Other mails from the website works fine.

    Example:

    XXXXX@gmail.com
    Delivery date 13/09/2024
    Not yet sent

    We have set the date format correctly to dd/mm/yy in the plugin.

Viewing 1 replies (of 1 total)
  • Juan Coronel

    (@juaancmendez)

    1 year, 7 months ago

    Hello there,
    thanks for contacting us!

    Your support request refers to the premium version, and this is a forum dedicated exclusively to the free version, so if you wish to receive support you will need to open a premium support ticket so we can help you.

    Have a nice day!

Viewing 1 replies (of 1 total)

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