Not working

Resolved bbigk
(@bbigk)

2 years, 9 months ago

Hi,
I’m having trouble with this plugin for WordPress (6.2.2). It’s stopped working after last update (Light, 2.1.5). With basic code [add_eventon] events don’t load. With disabled ajax (show_limit=”yes” show_limit_ajax=”no” cal_init_nonajax=”yes”) I get events, but buttons for months don’t work.

I disabled all other plugins one by one and it has something to do with Nicepage plugin. I read documentation troubleshooter (** What to check if eventON is not working – Documentation (myeventon.com)) but no luck.

Is there a thing that I can do?

Thank you.

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Support ArtemSupport
(@artemsupport)

2 years, 9 months ago

Hello,

Seems to be working on our test server:

https://devlite.myeventon.com/test-5/

Could you try disabling every other plugin and switch the theme to the default one?

Thread Starter bbigk
(@bbigk)

2 years, 9 months ago

Hi,

I disabled plugins and as I wrote it’s Nicepage plugin that is making problems. If I disable it everything is working fine. I’m just wondering if there is something I can do about it? Maybe is a known situation? I also wrote to Nicepage support and I’m waiting for an answer.

Bye, Klemen

Plugin Support ArtemSupport
(@artemsupport)

2 years, 9 months ago

Ah yes you right, sorry. The thing is that I cannot find Nicepage plugin among available on WordPress.org:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/07/13041026/Screenshot-2023-07-13-at-13.09.42.jpg

Thread Starter bbigk
(@bbigk)

2 years, 9 months ago

Yes I see. Weird. This the plugin Download Nicepage.
Plugin Support ArtemSupport
(@artemsupport)

2 years, 9 months ago
I am going to contact Ashan about this one. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

@ashanjay,

Could you check this one? The plugin isn’t from WordPress.org.
- This reply was modified 2 years, 9 months ago by ArtemSupport.
Plugin Author Ashan Perera
(@ashanjay)

2 years, 9 months ago

Lets see if you will hear anything from the developers of this Nicepage plugin. Obviously some sort of a conflict with the code with that and eventON Lite.

Thread Starter bbigk
(@bbigk)

2 years, 9 months ago

Hi,

I looks like it was really problem with NicePage plugin. Support didn’t find what the problem was, but there was an update few days ago and it’s working now.

Thank you.

Plugin Support ArtemSupport
(@artemsupport)

2 years, 9 months ago

Perfect!
If you have a moment, we would greatly appreciate if you could kindly leave us a review at https://wordpress.org/support/plugin/eventon-lite/reviews/
Cheers!

Viewing 8 replies - 1 through 8 (of 8 total)

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