Not working

  • Resolved Scoutsadmin

    (@scoutsadmin)


    4 years, 2 months ago

    First I am using your version in WordPress 5.9. I know you have tested it to 5.8.
    Could this be why it’s not working?
    I have brought the Cost of Goods for WooCommerce PRO version 2.5.
    Look at the link page you can see I have the price and cost. But when you go to Analytics Revenue cost total and profit total is £0.00.
    I want to get a report showing cost and profit. I am using the right plugin?
    Thank you
    Richard

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Zohaib

    (@zohaibayub85)

    4 years, 2 months ago

    Hi,

    Can you please try and run the option under Tools & Reports > Order tools > Recalculate orders cost and profit in the plugin’s settings.

    Secondly, you need to enable the options under Tools & Reports > Analytics.

    You will then be able to see costs and profits in Analytics > Orders

    Please let me know if you continue having trouble with this.

    • This reply was modified 4 years, 2 months ago by Zohaib.
    Thread Starter Scoutsadmin

    (@scoutsadmin)

    4 years, 2 months ago

    I don’t know what is going on now. After your last feedback. All was working could get reporting.
    Now the next day The App seems to have deactivated itself. But clearly, it is still active. In plugin Under cost of goods for wooCommerce Pro, I select Setting, opens the setting page but the cost of the good tab is not showing.
    Nor anything under Tools.
    I hope I have not lost the data I put in.
    Can you tell me how to fix this?
    Note I Have both deactivated and re-activated No Change.
    Thank you

    Thread Starter Scoutsadmin

    (@scoutsadmin)

    4 years, 2 months ago

    Update
    If I uninstall the pro plugin and just have the free. I don’t have a problem.
    When I activate the PRO the whole lot disappear.
    So I deleted the pro and reinstalled the zip file from the WPfactory.com site with Key and it still when activated disappeared.
    WHY WHY
    Please help
    Richard

    Plugin Contributor Pablo Pacheco

    (@karzin)

    4 years, 2 months ago

    Hi @scoutsadmin ,

    Can you please contact us using our support page? The wordpress.org forums are very restrictive

    Plugin Contributor Pablo Pacheco

    (@karzin)

    4 years, 1 month ago

    Hi, I’m closing the ticket.
    Let me know if you still need help.

Viewing 5 replies - 1 through 5 (of 5 total)

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