Not showing statistics

  • Resolved Kontext

    (@kontext)


    7 months, 3 weeks ago

    Hi,

    I have Burst (version 2.2.4) installed on 2 different websites, but both of them seem to have stopped tracking statistics since 28 August 2025.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    7 months, 3 weeks ago

    Can you enable debugging on your site: https://burst-statistics.com/how-to-enable-debugging-in-wordpress/

    Then check if you seen any errors in the debug.log?

    I’ve checked your site, and see the endpoint responds with a 200 success message. So it looks fine from the front-end side.

    Thread Starter Kontext

    (@kontext)

    7 months, 3 weeks ago

    Hi, nothing showing up in the debug log. Just plugin updates.

    [01-Sep-2025 16:14:22 UTC] Automatic updates starting…
    [01-Sep-2025 16:14:22 UTC] Automatic plugin updates starting…
    [01-Sep-2025 16:14:22 UTC] Automatic plugin updates complete.
    [01-Sep-2025 16:14:22 UTC] Automatic updates complete.

Viewing 2 replies - 1 through 2 (of 2 total)

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