Name is garbled

Resolved berghilo
(@berghilo)

4 years ago

Probably from the recent update, the Name of New Advert is garbled.
The characters are garbled as if they were encoded.

The same is true for the “today column is off by 9 hours”, which I contacted the other day and remains unsolved, but it seems that the “site language” and “time zone” on the WordPress settings screen are not reflected.

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Author Arnan
(@adegans)

4 years ago

Can you link a screenshot of the garbled names? Or what does it look like?

Thread Starter berghilo
(@berghilo)

4 years ago

Currently, it is supported in English characters, but I find it quite inconvenient.
The 9th item at the bottom is the garbled part.

https://sukusho.nu/eeoi

Plugin Author Arnan
(@adegans)

4 years ago

All I see is a login page…

But, if your database stores things in utf8 or utf8mb4 it should work.

If you’re using a character set that doesn’t support Japanese like a latin based character set (which is default in some servers) then it will show garbled text. That’s a configuration issue with your database.
Your hosting provider can help you resolve that by converting the database tables to utf8 or utf8mb4.
Thread Starter berghilo
(@berghilo)

4 years ago
The answer you received is as expected and does not lead to any solution.
There is no server relocation, and of course there is no problem with other plugins in Japanese, which is a phenomenon that suddenly occurred a few days ago.
- This reply was modified 4 years ago by berghilo.
Plugin Author Arnan
(@adegans)

4 years ago

If you’re not willing to explore some options to resolve/figure this out there is little I can do to help.

What kind of characters are saved for the adverts? What does the garbled text look like? Which fields are having the issue? Did you check your database character set?

Thread Starter berghilo
(@berghilo)

4 years ago

Your answer is just the mundane I’ve already done, and I’ve given up trying to fix this bug.

Plugin Author Arnan
(@adegans)

4 years ago

Without information or a clear description I can’t know, understand or fix issues.
But let me know when you change your mind… You can post here, or contact me via the contact form on my website – https://ajdg.solutions/contact/.

But please, don’t be so dismissive of my attempts to help you – Even if I get it wrong, I spend my time on this for free. And all you do is call my support useless or mundane. That’s not very nice or helpful.
And now you give up without a solution without me even getting a chance of properly helping you. Again, not helpful.

But, as I said, if you need further help with this, do not hesitate to contact me again.

Thread Starter berghilo
(@berghilo)

4 years ago

The recent update to version 5.8.24 fixed the bug I had specified.
Thank you very much.

Plugin Author Arnan
(@adegans)

4 years ago

Good, thanks for letting me know. 🥳

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Name is garbled’ is closed to new replies.