Thank you for reaching out to us with your concern. It sounds like you’re referring to the lightbox navigation arrows that allow users to move between images in your gallery. To address this issue, please follow these steps:
Go to the general gallery options located in the left side menu of your WordPress admin panel. Find and enable the compatibility gallery options. This can often resolve issues with navigation controls not appearing.
After making these changes, clear your browser’s cache to ensure that the updated settings take effect. You can usually do this through your browser’s settings menu under privacy or history options.
Finally, reload the page containing the gallery to check if the navigation arrows are now visible.
If you continue to experience issues, please don’t hesitate to reach out again. We’re here to help!