Hi there!
WP Migrate Support Team here, Thanks for reaching out with your query we would be happy to assist!
Would you be able to send me the debugging information from the Help tab on the site you’re having trouble with?
- Go to the Help tab of your install
- Scroll down to the “Diagnostic Info & Error Log”
- Copy the contents and paste it on your next reply
Can you also try editing your wp-config.php file on your server to replace this line –
define( 'WP_DEBUG', false );
With these lines –
define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);
This will cause all runtime errors, warnings, and notices to be written to /wp-content/debug.log, which will hopefully yield some better information about what’s going on.
Can you try the process again and then send on the debug.log file if created, please?
More details about that at https://wordpress.org/support/article/editing-wp-config-php/#wp_debug
Once we have finished troubleshooting, you should revert that config change and delete the debug.log file.
Looking forward to hearing back!
