Hi
What do you use?
Paste the diagnostic test output, you can found it on the plugin main page.
Thread Starter
px2
(@px2)
Hi here is the diagnostic:
HostName: wensumvalleycycling.co.uk
cURL Version: 7.19.7
OpenSSL Version: NSS/3.27.1
OS: Linux web161.extendcp.co.uk 2.6.32-754.2.1.el6.x86_64 #1 SMP Fri Jul 13 12:50:12 UTC 2018 x86_64
PHP: Linux 7.0.33 C
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=Yes, zlib_encode=Yes
WordPress: 4.9.10 en_GB UTF-8
WordPress Theme: Allegiant
WordPress Plugins: Contact Form 7, CPO Content Types, CPO Shortcodes, CPO Widgets, Export User Data, Flexible Product Fields, Google Analytics Dashboard for WP (GADWP), Kiwi Social Share – Social Media Share Buttons & Icons, Login or Logout Menu Item, Name Of The Plugin, Paid Member Subscriptions, Participants Database, Profile Builder – Field Visibility Add-On, Profile Builder – Multi-Step Forms Add-On, Paid Member Subscriptions – Content Dripping, Paid Member Subscriptions – Email Reminders, Paid Member Subscriptions – Multiple Subscriptions per User, Paid Member Subscriptions – Navigation Menu Filtering, Paid Member Subscriptions – PayPal Pro and PayPal Express, Paid Member Subscriptions – Recurring Payments for PayPal Standard, Paid Member Subscriptions – Stripe Payment Gateway, Post SMTP, Profile Builder Hobbyist, UpdraftPlus – Backup/Restore, WooCommerce PayPal Checkout Gateway, WooCommerce Stripe Gateway, WooCommerce, WP Crontrol, WordPress Database Backup
WordPress wp_mail Filter(s): wp_staticize_emoji_for_email
WordPress phpmailer_init Action(s): wpcf7_phpmailer_init
Postman: 1.9.8
Postman Sender Domain (Envelope|Message): wensumvalleycycling.co.uk | wensumvalleycycling.co.uk
Postman Prevent Message Sender Override (Email|Name): No | No
Postman Active Transport: SMTP (smtp:none:crammd5://mail.wensumvalleycycling.co.uk:587)
Postman Active Transport Status (Ready|Connected): Yes | Yes
Postman Deliveries (Success|Fail): 1539 | 78
From where you get bad emails? Contact form 7?
Thread Starter
px2
(@px2)
They are emails sent out from the website to members, from the plugin Paid Member Subscriptions, an add on called email reminders.
Thread Starter
px2
(@px2)
if I view the message in the mail log it shows as html, but the message I received in my hotmail account shows the html markup code, not the formatted message.
Thread Starter
px2
(@px2)
yes that is the plugin we use
Thread Starter
px2
(@px2)
Thank you, much appreciated.
I didn’t find any issue, I received the email HTML formatted.
I have added a new feature that may help decrease conflicts.
you can download it from here:
https://github.com/yehudah/Post-SMTP/archive/dev.zip
just upload with FTP, after uploaded go to settings and select phpmailer:
https://www.awesomescreenshot.com/image/4007971/06e0eae09cc0bb5abcddf5d59f8f0fe9
Thread Starter
px2
(@px2)
hi exactly which folder would I upload the file to please?
If I could get your email address I could resend the message to you from the mail log so you see what was received.
thanks
this goes to the plugins folder.
disable post smtp, delete the folder, and then upload the zip content.
after upload just rename the folder to post-smtp and reactivate.
you don’t need to send me, it will not help detect the plugin making all the troubles.
Thread Starter
px2
(@px2)
Hi, thanks for the files, I’ve uploaded the new one, and re-activated.
I discovered yesterday that the messages marked as “sent” haven’t been arriving with members, as I did a test sign up myself yesterday, and did not receive the welcome email. I’ve just resent the message from the mail log, and received it this time, but still shows with html mark up.
Any more ideas?
I’m sorry for the trouble.
Any chance you can contact me here:
https://postmansmtp.com/contact
