Memory timeout errors

One of our clients is having an issue with the plug-in related to memory. Every so often when they go to their list of newsletters, the page throws a critical error, and the error logs indicate memory is the issue.

[16-Oct-2020 17:37:19 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 86016 bytes) in /home/xxxxxxxx/public_html/wp-includes/wp-db.php on line 1999

As you can see, they have plenty of memory allocated to their account (256MB). As far as I can tell, the issue seems to be the sheer volume of data being pulled by the request. When I load the page, all 2,058 newsletters are being pulled in. I was looking for an option to paginate this page view in the plug-in settings, but I wasn’t able to locate anything.

Is there any way to change how newsletters are pulled into this page so we’re seeing a smaller number at a time? I’m pretty sure this will fix the issue, and I’d hate to ask them to start deleting older newsletters just so they’re able to view the complete list without throwing errors. Thanks in advance for your help!

• This topic was modified 5 years, 5 months ago by studio1337.