Mailchimp subscribers not syncing

  • Resolved Annejet Luik

    (@annejet)


    7 months, 2 weeks ago

    My newsletter form shows “success” but the emails never appear in Mailchimp. I double-checked API keys. Is there a delay or additional verification step?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support KJ

    (@kjvextras)

    7 months, 1 week ago

    Hi @annejet – Depends on how you set up the integration – Did you turn on Double Opt In? If you turn on remote diagnostics and provide your URL, I can take a deeper dive into your store set up. I would first confirm your settings. Here is some documentation to help you navigate that: https://mailchimp.com/help/about-double-opt-in/

    Plugin Support KJ

    (@kjvextras)

    1 month, 3 weeks ago

    Hi there, we’re going to close out this ticket for now since it’s been a few weeks since we’ve been in touch.

    Please let us know if you still need any help and we’ll be glad to reopen and troubleshoot further.

    Please note, that the best way to reach us is over at the GitHub plugin page: https://github.com/mailchimp/mc-woocommerce/. From there, you can receive direct responses from the development team, log new issues, download the latest version, and track existing support tickets. You can also download our latest plugin v6.0.

    Thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)

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