• Resolved sadere

    (@sadere)


    I have been trying to link my Mailchimp Account to WPforms in vain.

    Although other MailChimp integration plugins succeed from the same website to validate the API key and connect, WP Forms integration always prompts : “Could not authenticate with the provider.
    Mailchimp API error: Could not verify an API key.”

    Before i renew my license i would like to know if this issue can be fixed as it is essential for our work.

    Thank you

    Begin System Info
    
    -- WPForms Info
    
    Pro: Mar 18, 2022 @ 6:12pm
    Lite: Feb 9, 2022 @ 11:20pm
    Lite Connect: Backup is not enabled
    
    -- Site Info
    
    Site URL: 
    Home URL: 
    Multisite: No
    
    -- WordPress Configuration
    
    Version: 6.4.3
    Language: en_US
    User Language: en_US
    Permalink Structure: /%postname%/
    Active Theme: Neve 3.8.3
    Show On Front: page
    Page On Front: Home (#12)
    Page For Posts: Unset
    Table Prefix: Length: 3 Status: Acceptable
    WP_DEBUG: Disabled
    WPFORMS_DEBUG: Not set
    Memory Limit: 40M
    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed
    Revisions: Enabled
    
    -- WordPress Active Plugins
    
    AMP: 2.5.3
    Elementor: 3.20.2
    EventON Lite: 2.2.14
    Header Footer Code Manager: 1.1.37
    IndexNow: 1.0.2
    Microsoft Clarity: 0.9.4
    OneSignal Push Notifications: 2.4.3
    Orbit Fox Companion: 2.10.34
    Otter – Page Builder Blocks & Extensions for Gutenberg: 2.6.5
    Polylang: 3.6
    Redirection: 5.4.2
    Site Kit by Google: 1.123.0
    Visualizer: Tables and Charts for WordPress: 3.10.8
    WPForms: 1.8.0.2
    WPForms Mailchimp: 2.2.0
    WP Mail SMTP: 4.0.1
    Yoast SEO: 22.3
    
    -- WordPress Inactive Plugins
    
    The Events Calendar: 6.3.5
    
    -- Webserver Configuration
    
    PHP Version: 8.3.3
    MySQL Version: 8.0.36
    Webserver Info: Microsoft-IIS/10.0
    
    -- PHP Configuration
    
    Memory Limit: 256M
    Upload Max Size: 250M
    Post Max Size: 25M
    Upload Max Filesize: 250M
    Time Limit: 300
    Max Input Vars: 1000
    Display Errors: N/A
    
    -- PHP Extensions
    
    cURL: Supported
    fsockopen: Supported
    SOAP Client: Installed
    
    -- Session Configuration
    
    Session: Disabled End System Info

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Shawon Chowdhury

    (@shawon001)

    Hello @sadere,

    Thanks for reaching out!

    As the MailChimp addon is part of the paid version of WPForms, could you please drop us a line through our contact page when you get the chance?

    You’re welcome to just include a link to this post, if you’d prefer to do that.

    I apologize that we’re not able to respond to paid version questions here in the WordPress.org support forums for the free version, but I really appreciate your help!

    Thanks 🙂

    Plugin Support Shawon Chowdhury

    (@shawon001)

    Hi @sadere,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Mailchimp Integration API – not working.’ is closed to new replies.