Lost access to admin

  • Resolved edugimeno

    (@edugimeno)


    3 years, 5 months ago

    Hi there!
    Last week I agreed to the suggestion from WP backend to update to latest version (6.?.?)
    Update got stuck in the middle with a browser error “Cannot access this page”
    Went to frontend and found “maintenance” warning. I removed the .maintenance file via FTP and I was able to see my frontpage

    But /wp-admin/ doesn’t work anymore. Initially with a “critical error” and now after I manually reinstalled /wp-admin/ and /includes/ folder I get 502 Bad Gateway

    How can I get access to WP_ADMIN? Can I just overwrite my wp folder with the content of the wordpress.zip file or does an update also involver database changes?

    I tried to enable debug by adding the corresponding definitions under wp-config.php but 1) I didn’t find the original declaration of debug=false in this file as all webpages note 2) I didn’t see any debug messages neither on screen or on content/debug.php file

    Im stuck and I truly need to gain access to admin…

    Any idea will be welcome!
    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter edugimeno

    (@edugimeno)

    3 years, 5 months ago

    Update from myself. I followed one guide for manual upgrading, so I downloaded WordPress 6.1.1 and manually overwrote /wp-admin and /wp-includes and then merged original files from /wp-content with new ones as stated by the manual, and absolutely nothing changed

    I keep having access to frontend and everything works fine but backend doesn’t work at all (bad gateway 502) (URL turns into https://casinodelaunion.es/wp-login.php?redirect_to=https%3A%2F%2Fcasinodelaunion.es%2Fwp-admin%2F&reauth=1)

    Anyone?

    Should I contact my provider? How can I diagnose if this is an issue with PHP, redirects, etc….?

    Thread Starter edugimeno

    (@edugimeno)

    3 years, 5 months ago

    Site has been fixed if anyone needs to know. I contacted the hosting and they set some internal variable (in the hosting, not in WP) and it all works again

Viewing 2 replies - 1 through 2 (of 2 total)

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