Logo carousel and Cube effect

  • Resolved gorgamel

    (@gorgamel)


    10 months, 3 weeks ago

    The “Logo carousel” widget scales strangely with the “Cube” effect set. This applies when:

    1. Change the browser size to narrow (to force rendering for smartphones)
    2. Rotate the smartphone. Depending on the orientation (landscape or portrait), it is too wide or too high, respectively
      Forcing a page refresh causes the widget to appear correctly.
      The problem does not occur when selecting other effects, e.g. “Fade” or “Flip”
    3. The problem does not occur with the “Media carousel” widget
    • This topic was modified 10 months, 3 weeks ago by gorgamel. Reason: additional observations
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter gorgamel

    (@gorgamel)

    10 months, 3 weeks ago

    The “Media carousel” widget also behaves strangely. Especially when placed in a container with a specific width

    shantanoochandorkar

    (@shantanoochandorkar)

    10 months, 3 weeks ago

    Hi @gorgamel ,

    Thank you for reaching out.

    To help us understand the issue better, could you please share some screenshots and the URL of the specific post/page where you’re experiencing the problem? This may help us replicate the issue and identify a solution.

    We look forward to your response.

    Thread Starter gorgamel

    (@gorgamel)

    10 months, 2 weeks ago

    I have provided 2 images illustrating the “Cube” problem.
    The taller object has the “Flip” effect set and seems to be redrawing correctly. The lower “Cube” has problems. This is most likely related to shadow rendering.
    After changing the browser size from wide to narrow, for example, the navigation dots disappear because the shadow is generated too high (inside the image).
    After forcing a refresh, the object redraws correctly.
    Now I change the browser size from narrow to full screen.
    “Flip” redraws correctly, and “Cube” is too high because the shadow is generated too low.

    Link:

    View post on imgur.com

    shantanoochandorkar

    (@shantanoochandorkar)

    10 months, 2 weeks ago

    Hi @gorgamel

    Thank you for sharing the screenshots.

    We sincerely appreciate you bringing this bug to our attention.

    We have successfully replicated the issue and have added it to our development roadmap for resolution.

    Thank you for your understanding and continued support.

Viewing 4 replies - 1 through 4 (of 4 total)

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