• Resolved hamidsna

    (@hamidsna)


    Hello, I checked the Login Form, but no captcha is displayed on the WordPress login page. All sections are displayed correctly except for the main WordPress login.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor kaggdesign

    (@kaggdesign)

    Hello, could you clarify what do you mean under “all sections are displayed”? Which sections?

    Could you provide a link to the problem page or provide a screenshot at least?

    Also, providing System Info from hCaptcha plugin would be beneficial.

    Thread Starter hamidsna

    (@hamidsna)

    I enabled the WordPress login section checkbox in the plugin settings, but the captcha is not displayed in the main WordPress login section.

    https://i.ibb.co/Rps4xdVF/sshot-1.jpg

    https://softsaz.ir/wp-login.php

    Plugin Contributor kaggdesign

    (@kaggdesign)

    Thank you for providing additional info. Could you also share the System Info? You may set Login attempts before hCaptcha to some non-zero value on the General page. The hCaptcha won’t be shown if number of login attempts is lower than limit.

    I see that login form is customized. Additional plugins might be a problem. Try to deactivate them one by one and switch theme to standard. This helps to find a culprit.

    Also, I see that you have Turnstile for the whole site protection, some Google reCaptcha check, and finally, you intend to implement hCaptcha. It is overkill. These three Captcha services may interfere with each other and make size inaccessible.

    Starting from the latest hCaptcha 4.13.0, we have introduced whole site protection with hCaptcha (see Protect Content on the General page). You may use it to protect the whole content of your site.

Viewing 3 replies - 1 through 3 (of 3 total)

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