Locked out Google Authenticator passcode not working

  • Resolved Rob Cubbon

    (@robcub)


    8 years, 11 months ago

    I’m using the Google Authenticator app and I’m adding the 6 digit passcode from the app and then getting the WordPress login screen. I then try to login with my WordPress username and password but it then goes back to the passcode enter screen.

    I’m not sure if I did anything wrong setting it up but I scanned the barcode and it looked to be like with my Amazon 2-factor login and that works OK.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author miniOrange

    (@cyberlord92)

    8 years, 11 months ago

    Hi Rob,

    It seems you are redirected back to login page due to conflict with some other plugin.What version of the plugin are you using? Please send us the list of plugins installed on your site at info@miniorange.com so that we can debug the issue. We also tried to reach you by email but couldn’t get any answer.

    Thanks,
    miniOrange Team

    desertfox1999

    (@desertfox1999)

    8 years, 11 months ago

    I am having the same issue on multiple sites. I will also send plugin lists to info@miniorange.com if you would like.

    Thread Starter Rob Cubbon

    (@robcub)

    8 years, 11 months ago

    I don’t know if this is the issue or not but this worked for me on another site where I was using Google Authenticator.

    If you have Google Authenticator on Android, go Settings > Time correction for codes > Sync now

    Hope this helps

    desertfox1999

    (@desertfox1999)

    8 years, 11 months ago

    Nope, it still kicks me back to the WP login screen. I am currently locked out of several sites that need to be worked on.

Viewing 4 replies - 1 through 4 (of 4 total)

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