lazy load problems with background images

  • Resolved Mad Max

    (@mad_max)


    1 month, 2 weeks ago

    Sometime background images are not visibile because no .fpo-visibile class gets added on the fly, during page scrolling. Sometime yes, sometime no.

    I’ve disabled lazy load in elementor, but there’s no option to disable it in FastPixel.

    WP 6.9.1, FP 1.3.2 Elementor 3.35.6

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Adrian

    (@adrianrus)

    1 month, 2 weeks ago

    Hi @mad_max ,

    Thank you for your message and sorry to hear about this issue 🙁

    Could you please provide us a page where we can see this in action so we can check this in more detail? Or does this always happen when you’re optimizing https://www.sormaniolistico.it/prestazioni/ ?

    Looking forward to your reply so we can check this for you!

    All the best,

    Thread Starter Mad Max

    (@mad_max)

    1 month, 2 weeks ago

    At the moment I had to disable FastPixel on that site because the client was in a hurry to go online. The issue didn’t occur on every page load, and sometimes not on all background images. The ones that were displayed, however, had the fpo-visible class, while the others didn’t.
    I use your plugin on several websites and it’s updated to the latest version. As soon as I notice the same issue again on one of them, I’ll report it here.
    Thanks

    Plugin Support Adrian

    (@adrianrus)

    1 month, 2 weeks ago

    Thank you!

    In the meantime we’ll try to reproduce the issue remotely on https://www.sormaniolistico.it/prestazioni/ somehow and work on a fix.

    All the best,

    Thread Starter Mad Max

    (@mad_max)

    1 month, 2 weeks ago

    I’ve just updated to the latest version of your plugin and reactivated it on https://www.sormaniolistico.it/. It seems to be working fine so far. I’m not sure whether this update includes a fix for the issue I reported, but everything looks good at the moment.
    I’ll keep an eye on it and let you know if anything comes up.
    Thanks,
    Daniele

    Thread Starter Mad Max

    (@mad_max)

    1 month, 2 weeks ago

    Update:
    Scratch that — the issue has already reappeared. I’m testing using a Chrome incognito window.
    Could you please take another look at it? Thanks again for your support.

    Thanks,
    Daniele

    Plugin Support Adrian

    (@adrianrus)

    1 month, 2 weeks ago

    Hello @mad_max ,

    Thank you for the information so far!

    No worries, we’ll take another look at it and will get back to you as soon as we have an update!

    Best,

    Plugin Support Adrian

    (@adrianrus)

    1 month, 1 week ago

    Hi again, @mad_max ,

    Could you please cache your pages again and confirm if you still encounter any issues?

    We just deployed some server-side fixes which should fix this!

    All the best,

    Thread Starter Mad Max

    (@mad_max)

    1 month, 1 week ago

    It seems it works just fine now.

    Thanks a lot for your support!

    Plugin Support Adrian

    (@adrianrus)

    1 month, 1 week ago

    You’re welcome! 🙂

    Please feel free to reach out if you will need any assistance in the future, we’re always happy to help!

    All the best,

Viewing 9 replies - 1 through 9 (of 9 total)

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