Hello @banny83,
How can we replicate your steps to arrive at the issue on a fresh WordPress installation? Please send some screenshots or a short video from your issue(+ live URL, if possible).
Also, please let us know which font you’re currently using.
You can upload your files to one of the following online services:
https://postimages.org
https://loom.com
https://drive.google.com
https://wetransfer.com
https://dropbox.com
For troubleshooting, in the latest version of the theme and Ocean Extra plugin, please navigate to Customizer > Typography > General and set the “woff2” for the “Font Format” option: https://i.postimg.cc/SRxFLh1S/image.png.
Note: if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, remember to click on the regenerate all assets file and data in Elementor > Tools(if you have Elementor).
I hope that helps.
Please keep us posted.
Best Regards
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This reply was modified 3 years, 2 months ago by
Shahin.
I’m using the Lato font.
It looks like changing the format to woff2 solves the problem- I changed it on the test site for now and it’s ok, I’ll try to do it on production on Monday, so thanks for the hint. I’ll let you know if it’s ok and then I’ll close the thread.
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This reply was modified 3 years, 1 month ago by
Redhotka.
On production also problem solved – thank you for your help.
You’re most welcome.
I’m glad it is resolved.