• I’m getting an error message when have iThemes Security activated after a migration to a local machine:

    Cannot run iThemes Security. Error encountered during setup. Please try deactivating and reactivating iThemes Security. Contact support if the error persists.
    
    Unknown character set: 'utf8mb4_unicode_ci'
    The itsec_dashboard_events table is not installed.

    I deactivated, reactivated, then reinstalled, and am still having this error. My database collation is set to utf8mb4_general_ci, and I already tried changing it to utf8mb4_unicode_ci. Is there something else I can perform to fix this issue?

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  • Hi lljb3,

    If I’m not mistaken ‘utf8mb4_unicode_ci’ is a collation not a character set …

    +++++ To prevent any confusion, I’m not iThemes +++++

    Hi lljb3,

    If you require no further assistance please mark this topic as “resolved”.

Viewing 2 replies - 1 through 2 (of 2 total)

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