Issues with plugin

  • rspector

    (@rspector)


    10 months, 4 weeks ago

    The newest version of your plugin throws .theme errors in the console and the react frame never appears. Also your level 3 data throws a ton of errors on the order record saying things like missing commodity code and description. Lastly, on a mobile (testing on iphone) the card payment frame never appears, it just hangs, and then completes the order with out writing that back to the UI or taking payment. It saves the order has pending payment (big no no). Can you let me know if you guys are working on this and if I can expect an update? If not I’ll have to change credit card processors.
    Thank you

    The page I need help with: [log in to see the link]

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  • fortispayments

    (@fortispayments)

    10 months, 4 weeks ago

    Hi there, thank you for reaching out to us. Please visit fortispay.com/support to create a support ticket, we would like to get more details from you on the errors you have reported so that we can work on resolving them.

    Thread Starter rspector

    (@rspector)

    10 months, 3 weeks ago

    I had already created a support ticket. CASE # 63F43F

Viewing 2 replies - 1 through 2 (of 2 total)

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