issue with customer | WordPress.org

Resolved astrologiamb
(@astrologiamb)

11 months, 4 weeks ago

User Lourdes.ferre@hotmail.com is getting the message a fraud prevention message when she tries to buy though coommerc

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support sergecleantalk
(@sergecleantalk)

11 months, 4 weeks ago

Hello,

Please try to set the ‘Set cookies’ option to ‘Use alternative mechanism for cookies’ here:

WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings

You can also add the email to your personal whitelists:

https://cleantalk.org/help/blacklist-usage

Did it help?

Plugin Support eugenecleantalk
(@eugenecleantalk)

11 months, 3 weeks ago

Hello.

We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”. If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘issue with customer’ is closed to new replies.

2 replies
3 participants
Last reply from: eugenecleantalk
Last activity: 11 months, 3 weeks ago
Status: resolved