Install and active error

  • Resolved px2

    (@px2)


    8 years, 8 months ago

    Hi, I’m trying to install the plugin, but get an error message when I activate it:
    Fatal error: Class ‘Redux_Helpers’ not found in /home/.sites/39/site9/web/wp-content/plugins/wp-mail-logging/inc/redux/WPML_Redux_Framework_config.php on line 28

    I read an article here: https://github.com/reduxframework/redux-framework/issues/1499 which mentions deleting ‘_notes’ inside of ‘extensions’ and it fixed the problem. If this could help where would I find the extension folder on my WP FTP?

    I really want to monitor emails sent as my customer is not receiving messages from woo commerce.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter px2

    (@px2)

    8 years, 8 months ago

    I just checked on my server, and we are running php 5.4.16 WordPress is version 4.7.5 if that’s any help

    Thread Starter px2

    (@px2)

    8 years, 8 months ago

    Final update, I solved my issue, by installing Redux framework plugin – it works now.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Install and active error’ is closed to new replies.