Insecure connection

  • Resolved judeabb

    (@judeabb)


    2 months ago

    I have the option to translate sections of the site into Arabic. When I select the Arabic version – https://theloudsilence.org/ar/ – I get a message saying the site is insecure. I can’t work out how (or where) to fix this.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Daniel

    (@danieldandu)

    2 months ago

    Hello @judeabb,

    Thank you for reaching out.

    To understand what’s causing the “site is insecure” message on the Arabic version of the site, could you please send me a screenshot of that message?

    The easiest way to share it is via Snipboard at https://snipboard.io. You can upload the screenshot there and then send me the link.

    Thread Starter judeabb

    (@judeabb)

    2 months ago

    Here’s the link too the screenshot. It only does it when Arabic is selected.

    https://snipboard.io/reStph.jpg

    Regards,Jude

    Plugin Support Daniel

    (@danieldandu)

    1 month, 4 weeks ago

    Hello @judeabb,

    Thank you for sharing the screenshot.

    First, please make sure you’re using the latest version of TranslatePress Multilingual (3.0.7).

    If the plugin is already up to date, the next step would be to perform a conflict test (ideally in a staging environment), as this behavior may be caused by an interaction with another plugin.

    Briefly disable all other plugins except TranslatePress and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Let me know how it goes.

    Thread Starter judeabb

    (@judeabb)

    1 month, 4 weeks ago

    Hi,

    I’ve tried all of the suggested solutions and the problem persists.

    Plugin Support Daniel

    (@danieldandu)

    1 month, 4 weeks ago

    Hi @judeabb,

    Thank you for the update.

    Due to the situation you are facing, my suggestion is to open a ticket on our website here — as we will have to investigate in detail this issue.

    Please also point out that you have already contacted us on the WordPress forum and add a link to the conversation in the ticket you will create.

    Thank you for understanding!

Viewing 5 replies - 1 through 5 (of 5 total)

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