Infinite loading when sending the form

  • Resolved collaborato

    (@collaborato)


    6 years, 5 months ago

    Hello,

    When sending a cf7-form I get an infinite scroll. It happens every time I insert the code

    [mailpoetsignup newsletterbestellen list:3 “Ich will quartalsweise informiert werden und bestelle den WordPress Newsletter (optional)”]

    As soon as I remove the code – the form works. All Plugins, Themes and WordPress are updated to the latest Version.

    Chrome Console gives me a “Error 500”:

    POST https://collaborato.de/wp-json/contact-form-7/v1/contact-forms/5232/feedback 500
    send @ jquery.js?ver=1.12.4-wp:4
    ajax @ jquery.js?ver=1.12.4-wp:4
    wpcf7.submit @ autoptimize_ae5827d69a46b9ef42d83239599d350d.js:22
    (anonymous) @ autoptimize_ae5827d69a46b9ef42d83239599d350d.js:9
    dispatch @ jquery.js?ver=1.12.4-wp:3
    r.handle @ jquery.js?ver=1.12.4-wp:3

    Greetings,

    Günther

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Optimizing Matters

    (@optimizingmatters)

    6 years, 5 months ago

    Could be due to Autoptimize: as a quick test you can disable AO on a per-request basis by adding ?ao_noptimize=1 to the URL.

    If your site works that way, then disable JS optimization for a second to see if that fixes it. If so, then you’ll probably have to add the plugin’s JS to the comma-separated JS optimization exclusion list. In that process you should keep an eye on your browser’s console for JS errors, as those will help you identify the problem.

    AO’s FAQ has more info on troubleshooting and how to exclude.

    hope this helps,
    frank (ao dev)

    Thread Starter collaborato

    (@collaborato)

    6 years, 5 months ago

    I have deactvated the autoptimize plugin now. Deleted the cache. Does not help.

    wordpresstikweb

    (@abdultikweb)

    6 years, 5 months ago

    Hello, thanks for reporting. This issue is caused by major changes of MailPoet plugin (v3.39.1). We will fix that issue in our next plugin update.

    Thanks

    Aiximmo

    (@aiximmo)

    6 years, 5 months ago

    Hi
    I have The same Problem on MY site.

    wordpresstikweb

    (@abdultikweb)

    6 years, 5 months ago

    Please update the plugin. It has been fixed in the newer version of the plugin.

    Thanks

    Thread Starter collaborato

    (@collaborato)

    6 years, 5 months ago

    Works! Great! Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

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