• Resolved ipsofact

    (@wuafri)


    Hello,
    For some reason over the past 2 days I am getting this message
    Incorrect authentication data

    Anything changed?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Can you give more info?

    Paste the diagnostic test output here.

    Thread Starter ipsofact

    (@wuafri)

    Yes. I feel like I updated the plugin but suddenly we stopped receiving emails
    220-app.springfieldymca.org ESMTP Exim 4.91 #1 Thu, 07 Feb 2019 10:10:34 -0600
    220-We do not authorize the use of this system to transport unsolicited,
    220 and/or bulk e-mail.
    EHLO springfieldymca.org
    250-app.springfieldymca.org Hello springfieldymca.org [199.223.210.135]
    250-SIZE 52428800
    250-8BITMIME
    250-PIPELINING
    250-AUTH PLAIN LOGIN
    250-STARTTLS
    250 HELP
    AUTH PLAIN
    334
    AGluZm9Ac3ByaW5nZmllbGR5bWNhLm9yZwBTcHJpbmdmaWVsZDE3
    535 Incorrect authentication data

    This is the site https://www.springfieldymca.org/contact/
    Thank you!

    Thread Starter ipsofact

    (@wuafri)

    HostName: springfieldymca.org
    cURL Version: 7.38.0
    OpenSSL Version: OpenSSL/1.0.1e
    OS: Linux app.springfieldymca.org 3.10.0-862.14.4.el7.x86_64 #1 SMP Wed Sep 26 15:12:11 UTC 2018 x86_64
    PHP: Linux 5.6.31 en_US.UTF-8
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=Yes, zlib_encode=Yes
    WordPress: 4.9.9 en_US UTF-8
    WordPress Theme: Salient
    WordPress Plugins: 404page – your smart custom 404 error page, Advanced Ads, Autoptimize, Contact Form 7 Signature Addon, Contact Form 7, Enable Media Replace, Envato Market, Event Calendar WD, Go Live Update URLS, Google Analytics Dashboard for WP (GADWP), Insert Headers and Footers, Salient WPBakery Page Builder, LoginPress – Customizing the WordPress Login, Post SMTP, Pretty Links, Snitch, SocialFans Counter, SumoMe, W3 Total Cache, WonderPlugin Slider Lite, Yoast SEO, WP Add Custom CSS, WP File Manager
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email
    WordPress phpmailer_init Action(s): wpcf7_phpmailer_init
    Postman: 1.9.6
    Postman Sender Domain (Envelope|Message): springfieldymca.org | springfieldymca.org
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: SMTP (smtp:none:plain://smtp.office365.com:587)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 2851 | 3812

    Thread Starter ipsofact

    (@wuafri)

    See screenshot
    https://goo.gl/QXijW8
    in 24 hours I started getting that

    Thread Starter ipsofact

    (@wuafri)

    It was a hosting issue.
    Thanks for checking and replying quickly!

    • This reply was modified 7 years, 1 month ago by ipsofact.
    • This reply was modified 7 years, 1 month ago by ipsofact.
Viewing 5 replies - 1 through 5 (of 5 total)

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