Impossible to stop backup process

  • Resolved Hefdut

    (@hefdut)


    4 months, 3 weeks ago

    Bonjour,

    I have started a backup process but it is too long. I clicked on “arreter le processus” (stop the process) but it remains still in progress. How can i definetely kill it ?

    Thanks in advance

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    4 months, 3 weeks ago

    Hello @hefdut ,

    Please refresh the page, then navigate to Backup Migration plugin’s section Troubleshooting > Advanced Options > force stop the process https://prnt.sc/1trv1tm

    While on the page, please also click on the button:
    Share debug info with BackupBliss team

    Please paste the debug code in your reply so we can help you finish the migration.

    Kind regards

    Thread Starter Hefdut

    (@hefdut)

    4 months, 3 weeks ago

    hello,

    thank you for your reply. Finally the backup process stopped 15 minutes after I sent my message. Consequently I mark the issue as resolved.

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)

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