• Resolved knujsti

    (@knujsti)


    Based on the information on the Imagely website, I verified that the Plus version included various layouts like Pro Tile, Pro Mosaic and others, and recommended my client to purchase the Plus version. It is installed on her site properly and activated with her serial number as you can see on the images below. I can configure a Pro Tile gallery and present it, but I cannot access the settings of any of the layouts that are included in the Plus version. You can see the screen I get when I try to configure the Pro Tile gallery settings.

    How can I gain access to those settings to configure the layout to my client’s liking?

    https://www.dropbox.com/scl/fo/9vusty851hwh9nfqx1da3/ALumYhn7MK5OGWtOnrTpY58?rlkey=476x91kod9bs9ibir89f76xkp&dl=0

    If this needs to be posted elsewhere, please advise with a link, and I will ask my client to post the same content there.

    Thank you

    • This topic was modified 2 months ago by knujsti.
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  • Plugin Support Mihai

    (@mceban)

    Hi @knujsti,

    I apologize for the delayed response.

    Unfortunately, we can’t provide support for the premium versions of our plugins through this forum.

    For more assistance and detailed support, I recommend contacting our support team directly at Imagely Support.

    Thank you for your understanding!

    Best regards,

Viewing 1 replies (of 1 total)

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