• Resolved webbaets

    (@itdbgent)


    All events no longer have an image. The image is still listed under Media. When I look in an event, the link from an image goes to (same link for all events)

    domain.com/wp-content/plugins/quick-event-manager/legacy/images/image_error.png

    Any idea how this happens and how to solve it?

    • This topic was modified 2 years ago by webbaets.
    • This topic was modified 2 years ago by webbaets.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Rohit Bhardwaj

    (@mrrohitbhardwaj)

    Hi there (@itdbgent),

    Sure, we will be happy to assist you in resolving your issue.

    FYI: The issue seems limited to your individual site, as no similar issue has been reported so far.

    Could you please share your website URL with us? So we can investigate and confirm your issue.

    I will be looking forward to your response. Thank you.

    Alan Fuller

    (@alanfuller)

    Please note sharing a url here is public and will get indexed by Google. If you dont want that then please share the url via our contact form at https://fullworks.net

    Thread Starter webbaets

    (@itdbgent)

    I restored a backup and turned off QEM’s auto update. The images are back.
    Then I created a staging site, but it had already performed the update and again no images. QEM folder renamed, put old version and back the images.

    The site is https://www.clubcupido.be/ and https://staging.clubcupido.be/

    for the moment both sites plugin version 9.9.3

    Alan Fuller

    (@alanfuller)

    Thanks, so something in 9.9.4 or 9.9.5 interesting! Why that would impact images I don’t know.

    But will find out.

    Thanks for the deatiled investigation

    Thread Starter webbaets

    (@itdbgent)

    9.9.4 and 9.9.5 downloaded. I’ll test this tomorrow.

    Alan Fuller

    (@alanfuller)

    Fixed in 9.9.7 thanks for your help.

    Thread Starter webbaets

    (@itdbgent)

    You’re welcome, thanks for the quick fix

Viewing 7 replies - 1 through 7 (of 7 total)

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