How to recover stats

  • Resolved alisonn

    (@alisonn)


    3 years ago

    Hello – I’ve accidentally lost my site stats while creating a staging site. I’m still in safe mode on the staging site.

    Is there a way or retrieving the live site stats, or of getting the stats back over from the staging site?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    3 years ago

    Hey @alisonn – I have merged the stats to the site you mentioned above. Could you please again and let us know if everything is looking good now?

    Thread Starter alisonn

    (@alisonn)

    3 years ago

    Hi @bizanimesh

    Thanks for getting back!

    Unfortunately the live site has still lost its stats from before 6 April. The pre-6 April stats are on the staging site where I’ve left Jetpack in safe mode. Is there a way that I can merge the stats?

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    3 years ago

    Hey @alisonn – could you please check again as I found your another site starting with word staging then the domain name that you have provided above. I found those stats here and merged into the main domain. Could you please check again?

    Edit: I also found some subscribers there so I transferred them as well to your main active domain (that you mentioned above).

    Thread Starter alisonn

    (@alisonn)

    3 years ago

    @bizanimesh Yes – that’s the stats restored. Thank you very much!

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    3 years ago

    You’re welcome! I’m glad to hear that the stats have been successfully restored. If you need any further assistance, feel free to ask.

    I’m marking this topic as resolved now. But If you have any further questions or need some more help, you’re welcome to reply here and mark this topic as “not resolved” from the left sidebar of this topic (example) or open another thread.

    Thread Starter alisonn

    (@alisonn)

    2 years, 11 months ago

    Hi again @bizanimesh I’m having some more problems with Jetpack data and wonder if your could help. I’ve posted a new thread: https://wordpress.org/support/topic/staging-site-and-jetpack-data-problem/

    Thread Starter alisonn

    (@alisonn)

    2 years, 11 months ago

    I think that I’ve figured out what to do for the best – sorry to bother you again!

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    2 years, 11 months ago

    I’m glad that you got this sorted out.

    If you have additional questions about Jetpack in the future, feel free to open a new thread.

Viewing 8 replies - 1 through 8 (of 8 total)

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