How to debug recaptcha?

  • Resolved erniecom

    (@erniecom)


    3 years, 6 months ago

    I enabled Wordfence’ implementation of ReCaptcha v3 but I does not seem to work at all. I retrieved the keys which were accepted when saved. I also enabled the WooCommerce login/registration recaptcha support, but I don’t see the expected ReCaptcha logo anywhere. I deactivated all plugins except WooCommerce. I activated the 2022 theme. I activated WP_DEBUG but no debug log is written. No javascript errors in the browser console. So here I am requesting support. What would be the best way to debug this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support wfpeter

    (@wfpeter)

    3 years, 6 months ago

    Hi @erniecom, thanks for the detailed message on what you’ve tried so far.

    I’d normally expect errors in the console if your details were incorrect, or there was a conflict of some kind. However, you’ve tested for that by reverting the theme and plugins.

    If you’re not running a custom login page, as Wordfence’s reCAPTCHA and 2FA solutions only work for default WordPress and WooCommerce registration/login pages, then can you please send us a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Thanks,

    Peter.

    Thread Starter erniecom

    (@erniecom)

    3 years, 6 months ago

    Thanks Peter. In the end the solution was that I discovered my wrong expectation.

    The used ReCaptcha v3 is of type invisible (other plugins allow to choose type visible). As soon as I set the score threshold to 1 I got the Verification Required message, the only instantly visible feedback. When I searched the text it was related to ReCaptcha.

    May be it helps users when in the api key / secret form you explain that you are using the invisible type. Better still, provide the option to enable the visible type.

    • This reply was modified 3 years, 6 months ago by erniecom.
    Plugin Support wfpeter

    (@wfpeter)

    3 years, 6 months ago

    Hi @erniecom,

    To my knowledge with Wordfence’s login security, even though there are no tests or other user-interaction elements, the reCAPTCHA logo is normally shown on the bottom-right of the browser window on pages where it’s enabled rather than being entirely in invisible mode.

    The Login Security > Settings page states:

    eCAPTCHA v3 does not make users solve puzzles or click a checkbox like previous versions. The only visible part is the reCAPTCHA logo…

    Thanks again,

    Peter.

    Thread Starter erniecom

    (@erniecom)

    3 years, 6 months ago

    Yes, you are right. I simply didn’t notice. Thank you! Case closed.

Viewing 4 replies - 1 through 4 (of 4 total)

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