Help! Plugin Not Working

Hi there,

Thanks for your note.

You see those big gray circles overlaid on the Get Tickets form? Those are preventing anything layered beneath them (the Get Tickets button, as well as the -/+ buttons) from being clicked.

Why that is happening, I am not sure. It may be some sort of theme or plugin conflict.

Although in the meantime I wanted to provide some Custom CSS to hide those problematic circles:

.tribe-tickets-loader__dots {
  display: none !important;
}

Further reading:

https://theeventscalendar.com/knowledgebase/k/customizing-css/

https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/

I hope this is helpful. Please let us know how it goes.

Best regards,
Leland

Glad to hear that, Nina!

I’ll go ahead and mark this one as resolved. If anything else comes up, feel free to post a new topic and we can take a look.

Best regards,
Leland