Redirection problem

  • Resolved job8

    (@job8)


    7 years, 1 month ago

    I was given a wordpress.org account through a website hosting package. I had never used it before. I recently changed my website provider so I logged in to switch the address. Now I can’t log in. Every time I do it tries to redirect to the new address and won’t load the page. What can I do? Because it was set up through my web builder originally I don’t have a full wordpress login if you see what I mean, because the only place I can log in is at my blog address/login – but now since it won’t load it and always redirects me to a non-page I am completely stuck!

    Help! I’ve tried everything!!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    7 years, 1 month ago

    Using FTP/ SFTP , or your web-host’s cPanel or whatever file management application your host provides, access phpMyAdmin on your host, then find your DB, there check the wp_options Table (Note: The table prefix of wp_ may be different if you changed it when installing), and make sure siteurl field and home field are correct. See this Codex for more info and more options https://codex.wordpress.org/Changing_The_Site_URL#Changing_the_URL_directly_in_the_database – If you don’t feel comfortable messing with the database, contact your hosting provider to help you with this or try other methods described in the aforementioned codex

    If you haven’t already done, always backup your database before doing any actions, just in case something really goes wrong. You can never have enough backups!

    Thread Starter job8

    (@job8)

    7 years, 1 month ago

    THANK YOU!!!!!
    Sorted.

    Thread Starter job8

    (@job8)

    7 years, 1 month ago

    Phew*

    Moderator t-p

    (@t-p)

    7 years, 1 month ago

    Glad to know it 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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