Had to remove plugin

  • Resolved d_bowyer

    (@d_bowyer)


    1 year, 3 months ago

    Hey guys,

    I added your plugin to a new website before Christmas and it seemed really nice. Today I’ve logged in and tried to edit a page, any interactive element which I click (whether it is ‘edit with elementor’, or clicking ‘plugins’ in the back end) is taking me to the Complianz dashboard. I am not running any caching on the site, I would usually have Litespeed running.

    I’ve renamed the plugin directory to regain access to my site. Any ideas what the issue might be?

    Cheers

    • This topic was modified 1 year, 3 months ago by d_bowyer.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Antonio Candela

    (@antoiub)

    1 year, 3 months ago

    Hello @d_bowyer ,

    I’m really sorry to hear that. Could you please reach out to our ticketing platform? Our developers would like to check your issue to find the cause and solve it.

    Thanks in advance.

    Thread Starter d_bowyer

    (@d_bowyer)

    1 year, 3 months ago

    Thanks for your prompt reply Antoiub, just left the office but I will create a ticket on Monday.
    Have a great weekend

    Plugin Support leonardoiub

    (@leonardotamion)

    1 year, 2 months ago

    Hello,

    thanks for your message.

    We’ll wait for your ticket in order to analyze the situation and try to solve the issue as soon as possible.

    In the meantime thanks for your cooperation!

Viewing 3 replies - 1 through 3 (of 3 total)

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