Gravity Forms does not appear in pop up window

  • Resolved dragonetdesign

    (@dragonetdesign)


    9 months, 3 weeks ago

    I was using Contact Form 7 and I upgraded to Gravity Forms for conditional logic but when I put the shortcode into the popup box content window and then test the popup box, the form is NOT displayed and there appears to be inline CSS added that shows display: none but even if I override that with !important the conditional logic does not function and show all hidden fields in the popup window.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    9 months, 3 weeks ago

    Dear @dragonetdesign,

    Thanks for the topic.

    In order to investigate the problem you are experiencing, we need additional information.

    Please let us know the version of the Popup Box plugin you are using.
    Provide us with the link to the plugin you mentioned.
    Also, please provide us with the exact link to where the popup is located.

    Looking forward to hearing back from you.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    9 months, 1 week ago

    Dear @dragonetdesign,

    We’re closing this ticket for now as we last heard from you 1 week ago.
    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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