Got Error when enable this plugin
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Hi Support,
I tried to enable this plugin, but then I got “There has been a critical error on this website.” My site is built using Elementor so it is supported in the plugin right?The page I need help with: [log in to see the link]
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Sorry for the inconvenience and very sorry for the delay in response. Can you please enable the debug mode at your end and send us the error log kindly? So that we will fix it accordingly to resolve your issue.
We haven’t heard back from you in a while. Can you please enable the debug mode at your end and send us the error log kindly? So that we will fix it accordingly to resolve your issue.
The site is on live i cannot enable amp because it can cause error maybe i can just copy and paste the error? sorry for late reply.
Well. Please share, So that we will go through it and assist you to fix the issue immediately.
This is the error. I tried the amp enhancer to my staging site.
Error Details
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An error of type E_ERROR was caused in line 48 of the file /home/redriverpos/staging.supplementforall.info/wp-content/plugins/amp-enhancer/pagebuilders/elementor/themebuilder/theme-document.php. Error message: Uncaught ReflectionException: Method get_site_editor_type does not exist in /home/redriverpos/staging.supplementforall.info/wp-content/plugins/amp-enhancer/pagebuilders/elementor/themebuilder/theme-document.php:48
Stack trace:
#0 /home/redriverpos/staging.supplementforall.info/wp-content/plugins/amp-enhancer/pagebuilders/elementor/themebuilder/theme-document.php(48): ReflectionClass->getMethod(‘get_site_editor…’)
#1 /home/redriverpos/staging.supplementforall.info/wp-content/plugins/amp-enhancer/pagebuilders/elementor/themebuilder/theme-document.php(129): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document::get_site_editor_type_bc()
#2 /home/redriverpos/staging.supplementforall.info/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document::get_create_url()
#3 /home/redriverpos/staging.supplementforall.info/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(67): Elementor\Core\Common\Modules\Sorry for the inconvenience. Can you please let us know by deactivating other plugins one by one on your site and let us know back which one is causing these errors? So that we will reproduce this issue at our end and assist you to fix the issue. Please share the additional details to recreate this.
These are the plugins that are installed on that site. I already tried that AMP enhancer and Elementor only but still has an error.
We have tried to recreate this issue on our end but didn’t get the mentioned errors. Can you please let us know the theme that you are using and also only the elementor and amp enhancer plugins only are you using? So that we will test the same and assist you to fix the issue.
Hi Support,
Here is the error I created a fresh new site and installed only these pluginsPlugins Screenshot: https://prnt.sc/Fu38urAK4_v4
Error Screenshot: https://prnt.sc/Tjs8ZYVRES3fSorry for the delay in response. Can you please let me know the wordpress theme which you are using currently at your end?
I use hello elementor theme. In that site.
Thanks for the information. We have recreated this at our end and raised the GitHub ticket in our repository. We will fix this and get back to you with an update once we fixed the issues.
Here is the reference ticket to track the updates: https://github.com/ahmedkaludi/amp-enhancer/issues/73
Still no updates in the ticket
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Hi, We will fix this issue and once it gets fixed then we will get back to you with an update.
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