Google map not loading flags

  • Resolved Dan

    (@dano55)


    9 years ago

    Your cache works well and is fast :^)…until about 12 hours later …then

    My Google maps on my site http://ontariobiketrails.com/mountain-bike-trails/ do not load the flags. I get this error message.

    Failed to load resource: the server responded with a status of 403 (Forbidden)

    Any clues to why? I can send more details.

    By clearing the cache all is fixed briefly.

    Dan

    • This topic was modified 9 years ago by Dan.
    • This topic was modified 9 years ago by Dan.
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  • Raam Dev

    (@raamdev)

    9 years ago

    @dano55 I see that Jason replied to your ticket in our support system, but I’ll reply here reiterating his thoughts for the benefit of others:

    A 403 error is generated by the web server to indicate that permission is being denied to something. If you’re running a WordPress security plugin, I recommend temporarily disabling that to see if that’s causing the problem. Otherwise, I recommend reviewing the web server logs for more clues as to what is causing that problem. The most common reason for such issues are permissions issues and server-side security software (like Mod_Security). If you’re not familiar with inspecting web server log files, your web hosting company should be able to help you with that.

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