Google bot email

Hi @sayna,

Thank you for reaching out and sharing your concern!

At the moment, the plugin does not offer a built-in option to limit the maximum number of abandoned cart emails sent to a single email address. However, based on the pattern you’ve described, it sounds like the issue might be caused by bots triggering the checkout process repeatedly with fake or temporary email addresses.

To help prevent this, here are a couple of steps you can take:

1. Enable Google reCAPTCHA
Adding Google reCAPTCHA to your checkout pages is a great way to block automated bot submissions. It helps ensure that only real users can proceed through the checkout process.

2. Update your robots.txt file
You can disallow bots from accessing specific pages or areas of your site (like the checkout page) by updating your robots.txt file. This reduces the chance of bots hitting your checkout URL and triggering unnecessary emails.

If you’re unsure how to implement these measures, I recommend checking in with your hosting provider — they can help set these up quickly.

Hope ths helps.

Best regards,

Hi @sayna,

Thanks so much for your detailed feedback — it really helps us understand your use case better.

You’re absolutely right that bots can still trigger the abandoned cart sequence even without placing an order, just by filling in an email field. While Google reCAPTCHA may not fully stop all bot behavior in this specific scenario, in many cases, it can still reduce form abuse by adding an extra verification step. That said, your point is valid and appreciated.

Regarding SEO concerns — excluding bots via the robots.txt file would primarily affect automated crawlers and not legitimate traffic like Googlebot, as long as it’s configured correctly.

Regarding the idea of blacklisting specific email addresses or limiting abandoned cart emails — that’s a great suggestion. While this functionality isn’t currently available, I’d recommend submitting it directly to our Ideas Board here: 👉 https://ideas.cartflows.com/boards/feature-requests

This platform is regularly reviewed by our product team, and it helps us track interest from the community. If other users are looking for the same functionality, it will help us prioritize it in future updates.

As for the unsubscribe link behavior, you’re absolutely right to seek clarification. Currently, the unsubscribe action only stops emails related to that specific abandoned cart instance. If a user later begins a new checkout session and abandons it, it will create anew abandoned order — since it’s treated as a fresh abandoned order.

Hope this helps

Best regards,