Give Form Preview Not Working – Green Loading Circle

  • Resolved bwickham

    (@bwickham)


    5 years, 9 months ago

    Whether I’m looking at a preview or viewing the published form, it is a box with a green circular icon spinning endlessly. This is using the multi-step donation form template.

    But when I choose the legacy donation form template, it loads successfully…

    I don’t have the link as I haven’t started the website yet – just checking to see how GiveWP works before going ahead.

    Any ideas would be much appreciated.

    Thanks for your assistance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Ben Meredith

    (@benmeredithgmailcom)

    5 years, 8 months ago

    Hey @bwickham

    We’ve isolated an issue where the forms do that endless loop thing when the site is using “plain” permalinks. If you use any other type of permalinks (which are configured in the WordPress main settings at Settings > Permalinks), it should load.

    If that doesn’t resolve things, let me know!

    Thread Starter bwickham

    (@bwickham)

    5 years, 8 months ago

    Hi Ben,

    Thanks for the quick response!

    All sorted – thanks.

    I’m sure I will be making a purchase soon.

    Cheers,
    BW

    • This reply was modified 5 years, 8 months ago by bwickham.
    • This reply was modified 5 years, 8 months ago by bwickham.
    aytiservices

    (@aytiservices)

    5 years, 8 months ago

    Hi Ben,

    I installed givewp and created donation form was ready.

    Trying to submit donate, after step add information, email etc then submit donation always getting Green loading cycle, keep running can not load step 4 Thank You form.

    Just tried with your suggestion to setup the permanent link is still the same result.

    Many times to reinstall givewp, update givewp and start over again always get Green Loading cycle when submit donate.

    Please help how to solve it. Thank you

    BR/Ayti

Viewing 3 replies - 1 through 3 (of 3 total)

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