• Resolved Samuel

    (@sambody)


    I can’t get the full backup to work anymore. It has worked in the past (several months ago).

    When I try a manual full backup (database and files), it keeps spinning for more than half an hour, without error, before I cancel it.

    Database backup does work. And when I do a full backup with excluding /wp-content, it does work also.

    Some php data: memory_limit 256M. max_execution_time 30

    Any help is appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    Hey there –

    Are you able to upgrade your max_execution_time? That is likely your culprit.

    Let me know!
    Kat

    Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    Hi there – any update on this one? I’m going to go ahead and close this post as resolved, because it appears to be either resolved or related to server settings. If you’re the original poster, please post back if you’re still having trouble.

    Please start a new topic if you haven’t posted on this topic and are having similar issues.

    Thanks again,
    Kat

    Thread Starter Samuel

    (@sambody)

    Sorry for my late reply.

    I’ve added this to my htaccess file, following your suggestion:
    php_value max_execution_time 180

    And the problem has been solved.

    Thank you!

    Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    So happy to hear back from you! That’s great news!

    Kat

Viewing 4 replies - 1 through 4 (of 4 total)

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