Free version didn’t work.

  • auralanoue

    (@auralanoue)


    6 years, 7 months ago

    After watching the videos to set it up, the plugin was easy to figure out how to build an interactive form. But, I couldn’t get the free version to work because it never generated one email for me when I tested it. I couldn’t find trouble shooting tips on how to resolve it. 🙁

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  • Plugin Support Ethan Choi

    (@ethanchoi)

    6 years, 7 months ago

    Hi @auralanoue,

    I’m sorry to hear that you’re having email delivery issues! When you get the chance, you can check your notification settings against our tutorial. If your settings appear correct, then the issue is likely due to strict email spam prevention settings that is wrongly detecting the notification emails as spam.

    To resolve email delivery issue, you could configure a SMTP plugin on your site so emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.

    And if you’d like more help with using WPForms Lite, please feel welcome to post on our WPForms Lite support forum.

    I hope this helps 🙂

Viewing 1 replies (of 1 total)

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