Form does not display

  • hoozatdere

    (@hoozatdere)


    2 months, 4 weeks ago

    I am trying out this plug-in for use on a child site under my WP Network installation. The form displays and functions as expected on the Network main site, but I created a form initially for use on the child site. The shortcode does not get the form to display there. Also documentation mentions and shows a List Name field in Form-Settings that I don’t see when configuring my form.

    Questions: Does the List Name field display only for the plug-in’s Pro version? Would the Pro version solve my problem with the form not displaying on a page of a network child site?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Marin Matosevic

    (@marinmatosevic)

    2 months, 4 weeks ago

    Everything should work on network child sites, but there’s one quick setup step per site.

    On the child site dashboard (not Network Admin):

    • Go to Easy Subscribe → Settings
    • Choose Allow / Skip on the opt-in box
    • You’ll likely see a notice about missing database tables — that’s normal on multisite
    • Click Repair
    • Then go to Form Settings save the form again

    After that, the shortcode should display normally.

    Regarding the Last Name field:
    Yes — that feature is Pro-only.

    No need for Pro just to fix the multisite display issue. 🙂

    Thread Starter hoozatdere

    (@hoozatdere)

    2 months, 4 weeks ago

    Thanks much for the prompt response!

    I had already worked through the opt-in pop-up on the child site’s dashboard. I did get the ‘missing tables’ message at that point, then clicked Repair and received a success message. The form still does not display on the child site page where I placed the shortcode, although I do see Text – Before Form that I specified in Settings. Kind of puzzling.

    I guess I will try removing the plug-in entirely, and then reinstall it.

    Also, the field I asked about was List Name, not Last Name. But I’ll assume that it’s part of the Pro version and not something I need to worry about right now.

    Plugin Author Marin Matosevic

    (@marinmatosevic)

    2 months, 4 weeks ago

    No need to reinstall the plugin.

    Could you please send: a link to the main site page where the form works, and a link to the child site page where only the text shows?

    And yes — List Name is a Pro-only feature.

    Thread Starter hoozatdere

    (@hoozatdere)

    2 months, 4 weeks ago

    Sure, and thanks again for the quick response!

    Main site where form displays:
    https://blackrockimprovdesign.com/sample-page/

    Child site where form does not display:
    https://archivy.net/news/

    Plugin Author Marin Matosevic

    (@marinmatosevic)

    2 months, 3 weeks ago

    I think I see what’s going on. The child site is using a custom domain, and in this setup the plugin gets a bit confused with multisite + different domains.

    We’ll try to reproduce this exact multisite scenario on our end and work out a proper solution.

Viewing 5 replies - 1 through 5 (of 5 total)

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