Featured Image Option has Vanished

  • Resolved glenneaton

    (@glenneaton)


    2 years, 2 months ago

    I have lost the featured image option. It does not appear for editing posts or pages. I cannot enable it from the editing screen menu option Preferences/Panels/Document settings (the excerpt option is missing too).

    On the original site, it is still there. I have tried reinstalling WordPress v6.4.3 and deactivating all the plugins (except Oxygen Builder) to no avail.

    Any help much appreciated. I suspect something has been corrupted in the options table in the database.

    Thanks.

    The page I need help with: [log in to see the link]

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  • Thread Starter glenneaton

    (@glenneaton)

    2 years, 2 months ago

    Just sorted it out. Before installing & activating Oxygen Builder, enable one theme and then delete the others. It seems that the featured images comes from a theme.

    Although Oxygen says they “You’re using Oxygen to design your site, which entirely disables the WordPress theme system. The active theme is never loaded, and has no impact on your site’s performance or appearance.” some of the code in the theme is still used.

    mrtom414

    (@mrtom414)

    2 years, 2 months ago

    Check in the Preference section of your post and pages (click on the three dots in top right side of your editor to get to it ) and look under the Panel option. There is a toggle button that can enable and disable your featured images.

    If you are using a custom post type the post type has to enable support for thumbnail. The pages and post automatically have support enabled. Pages and post are the default post types shipped with WordPress. If you are using a plugin or theme that generates a custom post type it has to support the thumbnail in it configuration.

Viewing 2 replies - 1 through 2 (of 2 total)

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