• Resolved DimaW

    (@dimaw)


    Hi,

    i got following fatal PHP error on a single page of a custom store page (WCFM Multivendor Store Plugin):

    Fatal error: Uncaught Error: Return value of Google\Web_Stories\Renderer\Single::filter_template_include() must be of the type string, null returned
    in /var/www/staging/wp-content/plugins/web-stories/includes/Renderer/Single.php on line 66
    
    Aufrufstapel
    
        Google\W\R\Single::filter_template_include()
        wp-includes/class-wp-hook.php:303
        WP_Hook::apply_filters()
        wp-includes/plugin.php:189
        apply_filters()
        wp-includes/template-loader.php:104
        require_once()
        wp-blog-header.php:19
        require()
        index.php:17
Viewing 8 replies - 1 through 8 (of 8 total)
  • @dimaw Hi there, thank you for reporting this. If you can please share a few more details to help us determine the cause it would be greatly appreciated.

    1) At what stage do you encounter this error?
    Were you accessing the Stories dashboard, or opening the editor?
    Did you add a new story or use an existing template?
    What was the last action performed before encountering this error?

    2) Do you encounter this error if Web Stories is enabled by itself?

    3) Who is your hosting provider?

    4) To investigate this further, could you provide your Site Health information? You can share privately if you prefer.

    Thread Starter DimaW

    (@dimaw)

    Hello @luckynasan,

    1) The error is displayed when I open a shop page, wich is created by the plugin WCFM Multi Vendor Store (https://wordpress.org/plugins/wc-multivendor-marketplace/) on the frontend. I i disable the Web Stories Plugin, the page load as expected.

    2) No, because the error is only shown on the store page.

    3) Hetzner in germany (https://www.hetzner.com/de/cloud)

    4) I have sent the information via the google doc.

    Plugin Author Pascal Birchler

    (@swissspidy)

    Does the issue still occur when you disable the WCFM Multi Vendor Store plugin?

    We’ll make a change to the Web Stories plugin to prevent this error in the meantime.

    Thread Starter DimaW

    (@dimaw)

    If I deactivate the WCFM plugin, I cannot call the corresponding store page on which the error occurs. But the error disappears when I deactivate the Web Stories plugin.

    • This reply was modified 4 years, 6 months ago by DimaW.

    @dimaw Thanks for the information. We’ll be sure to follow up with you here as soon as there is an update.

    @dimaw We’ve recently released a new version of the Web Stories for WordPress plugin which includes the change mentioned above. Could you please update to the latest version 1.10.1 and confirm this issue no longer occurs on your end?

    Thank you!

    Thread Starter DimaW

    (@dimaw)

    @luckynasan
    Thank you, the error is now gone and the page loads normally again πŸ™‚

    • This reply was modified 4 years, 6 months ago by DimaW.

    @dimaw That’s great to hear, thank you!

    If you have any other questions or feedback for us, please don’t hesitate to open a new support topic.

    Meanwhile, we’d appreciate it if you could leave a review of the plugin.

Viewing 8 replies - 1 through 8 (of 8 total)

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