Fatal error after update

  • Resolved pexys

    (@pexys)


    6 years, 9 months ago

    Hello,

    On my website https://serveofrance.fr/, I updated the Rank Math plugin and had a fatal error:

    ‘Une erreur de type E_ERROR a été causée dans la ligne 1068 du fichier C:\HostingSpaces\serveofr\serveofrance.fr\wwwroot\wp-content\plugins\seo-by-rank-math\vendor\rollbar\rollbar\src\DataBuilder.php. Message d’erreur : Uncaught Error: Class ‘Rollbar\ErrorWrapper’ not found in C:\HostingSpaces\serveofr\serveofrance.fr\wwwroot\wp-content\plugins\seo-by-rank-math\vendor\rollbar\rollbar\src\DataBuilder.php:1068
    Stack trace:
    #0 C:\HostingSpaces\serveofr\serveofrance.fr\wwwroot\wp-content\plugins\seo-by-rank-math\vendor\rollbar\rollbar\src\Handlers\ErrorHandler.php(59): Rollbar\DataBuilder->generateErrorWrapper(2, ‘include(C:\\Host…’, ‘C:\\HostingSpace…’, 444)
    #1 C:\HostingSpaces\serveofr\serveofrance.fr\wwwroot\wp-content\plugins\gdpr-framework\vendor\composer\ClassLoader.php(444): Rollbar\Handlers\ErrorHandler->handle(2, ‘include(C:\\Host…’, ‘C:\\HostingSpace…’, 444, Array)
    #2 C:\HostingSpaces\serveofr\serveofrance.fr\wwwroot\wp-content\plugins\gdpr-framework\vendor\composer\ClassLoader.php(444): include()
    #3 C:\HostingSpaces\serveofr\serveofrance.fr\wwwroot\wp-content\plugins\gdpr-framework\vendor\composer\ClassLoader.php(322): Composer\Autoload\includeFile(‘C:\\HostingSpace…’)
    #4 [internal function]: Composer\Autolo’

    Why ?

    Thank you in advance !

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Rank Math SEO

    (@rankmath)

    6 years, 9 months ago

    Hello @pexys,

    Thank you for contacting Rank Math today.

    The issue looks similar to the last issue which you have reported, please try the same solution https://wordpress.org/support/topic/fatal-error-after-update-90/

    Looking forward to helping you.

    Thank you.

    Thread Starter pexys

    (@pexys)

    6 years, 9 months ago

    Hello,

    You want to talk about this solution: https://wordpress.org/support/topic/fatal-error-after-update-1-0-23-1-0-27-4/ ?

    Thank you in advance !

    Plugin Author Rank Math SEO

    (@rankmath)

    6 years, 9 months ago

    Hello @pexys,

    Yes, did that solution work for you?

    Thread Starter pexys

    (@pexys)

    6 years, 9 months ago

    Hi @rankmath,

    Yes, that’s work !

    Thanks !

    Thread Starter pexys

    (@pexys)

    6 years, 9 months ago

    Oh sorry, i have a fatal error :

    PHP Fatal error: require(): Failed opening required ‘C:\HostingSpaces\serveofr\serveofrance.fr\wwwroot\wp-content\plugins\seo-by-rank-math\vendor\composer/../cmb2/cmb2/init.php’ (include_path=’.;C:\php\pear’) in C:\HostingSpaces\serveofr\serveofrance.fr\wwwroot\wp-content\plugins\seo-by-rank-math\vendor\composer\autoload_real.php on line 66

    I downloaded the latest version of the plugin from wp.org but I have the error that appears in the debug.log. For now my site is well in front.

    Can you check please ?

    Plugin Author Rank Math SEO

    (@rankmath)

    6 years, 9 months ago

    Hello @pexys,

    Could you please share the PHP version, active plugins list, and active themes name? You can find these things from WP Dashboard >> Tools >> Site Health >> Info Tab.

    Also, I would recommend deleting/renaming old debug file and then open frontend and backend once and see if that error appears in the new log file or not.

    Looking forward to helping you.

    Thank you.

    Thread Starter pexys

    (@pexys)

    6 years, 9 months ago

    Hello @rankmath,

    PHP 7.1.7
    Plugins :
    Better Search Replace
    Duplicator
    Envato Market
    Essential Grid
    File Manager
    Loco Translate
    ManageWP – Worker
    Members
    Rank Math
    Slider Revolution
    GDPR Framework
    ThemeREX Addons
    TinyMCE Advanced
    Visual Composer
    Wordfence
    Wordpress phpinfo()
    WPBakery

    Theme : Hotlock

    So i delete debug.log file in wp-content and after i open frontend and backend and a new debug.log will create if i have next errors ?

    Thanks in advance !

    Plugin Author Rank Math SEO

    (@rankmath)

    6 years, 9 months ago

    Hello @pexys

    Can you please update to the latest version and let us know if the issue still exists?

    Looking forward to helping you. Thank you.

    Plugin Author Rank Math SEO

    (@rankmath)

    6 years, 9 months ago

    Hello,

    Since we did not hear back from you, we are assuming that the issue’s resolved.

    If that is not the case, please feel free to open a new support topic and we would be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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