So I deactivated it and did a screen shot.
The error is :
Fatal error: ob_start: Cannot use output buffering in output buffering display handlers in
/homepages/14/d84599638/htdocs/clickandbuilds/fragmentedME/wp-content/plugins/helpful/core/helpers/class-feedback.phponline638
Hi @indigotherapies
funnily enough, I didn’t change anything there. But I’m looking at it right now and trying to solve your problem.
You can download the previous version here:
4.7.0 Download: https://downloads.wordpress.org/plugin/helpful.4.4.70.zip
Thank you for your feedback!
Please stay healthy!
Greetings Kevin
I just did some searching but couldn’t find much. This is probably due to the server, which has too little memory. You can increase the memory so, in which you go into the wp-config.php and insert the code there:
define('WP_MEMORY_LIMIT', '1024M');
define('WP_MAX_MEMORY_LIMIT', '2048M');
I can’t see an error here either. I’ll keep looking.
Greetings Kevin
Thanks I’ll revert back to the old version and turn off updates for a while.
Memory issues sounds about right. I’m with IONOS and often have issues like this. But I set up there years ago and have since become severely unwell and can’t even envision moving providers.
Thanks again for such a quick response.
Denise x
@indigotherapies
Yeah, I can’t find anything here either, except for the memory thing. Funnily enough also always in relation to 1&1 or Ionos. They must have severely limited that.
I also can’t think of an alternative solution for that line of code you highlighted. This is a common technique to query the contents of a file, which I used there. It’s been in use all along though, so I’m not sure why there are problems here.
The problem is that this is not necessarily buggy within Helpful.
If I find anything, I’ll let you know. Currently I’m having a hard time finding a solution here.
Greetings Kevin
Hello @indigotherapies
Maybe it has become better with the last two updates, you can look again.
Greetings Kevin
Hello again
Thank you for all your help. Yes this update now works without errors.
Thanks x
