Fatal error

  • Resolved Tom2708

    (@tom2708)


    9 months, 2 weeks ago

    Hello, I have received a message about a fatal error caused by BackwpUp although the website is working fine. So, please check from your side. Many thanks!

    Fehler-Details

    Ein Fehler vom Typ E_ERROR wurde in der Zeile 112 der Datei ..//wp-content/plugins/backwpup/inc/class-migrate.php verursacht. Fehlermeldung: Uncaught Error: Undefined constant WPMedia\BackWPup\Plugin\Plugin::FILES_JOB_ID in ..//wp-content/plugins/backwpup/inc/class-migrate.php:112
    Stack trace: 0 ..//wp-content/plugins/backwpup/inc/class-migrate.php(17): BackWPup_Migrate::should_migrate() 1 ..//wp-content/plugins/backwpup/inc/class-install.php(31): BackWPup_Migrate::migrate() 2 ..//wp-content/plugins/backwpup/src/Plugin/Plugin.php(132): BackWPup_Install::activate() 3 ..//wp-includes/class-wp-hook.php(324): WPMedia\BackWPup\Plugin\Plugin->init() 4 ..//wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 5 ..//wp-includes/plugin.php(517): WP_Hook->do_action() 6 ..//wp-settings.php(578): do_action() 7 ..//wp-config.php(95): require_once(‘…’) 8 ..//wp-load.php(50): require_once(‘…’) 9 ..//wp-admin/admin.php(35): require_once(‘…’) 10 ..//wp-admin/network/admin.php(13): require_once(‘…’) 11 ..//wp-admin/network/about.php(11): require_once(‘…’) 12 {main}

    thrown

    WordPress-Version 6.8.1
    Aktives Theme: Enfold (Version 7.1.1)
    Aktuelles Plugin: BackWPup (Version 5.3.0) PHP-Version 8.2.5

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Saransh

    (@saranshwpm)

    9 months, 2 weeks ago

    Hi,

    Thank you for getting in touch.

    Could you please confirm from which version you updated BackWPup? Was it 5.2.3 or an earlier one? That will help us check if this relates to a version upgrade.

    Also, apart from this error message, have you noticed any issue while running backups or with any other part of the plugin?

    Let me know so I can look into it further.

    Thread Starter Tom2708

    (@tom2708)

    9 months, 2 weeks ago

    Hi,
    there are automatic updates activated. So, am not sure, but I suppose it was the version before 5.2.3. I did not detect any other issues.

    Plugin Support Saransh

    (@saranshwpm)

    9 months, 2 weeks ago

    Hi Tom,

    Thank you for confirming and sharing the details. I am glad to know that apart from the error message, you have not faced any actual issues with backups or the plugin’s functionality.

    I also want to let you know that we are checking different similar reports from other users and have already started reviewing this on our side. We will make sure to take the right measures to avoid this in future updates.

    Appreciate your cooperation and patience. Feel free to reach out anytime if you notice anything else.

Viewing 3 replies - 1 through 3 (of 3 total)

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