Facebook XML Feed Missing Products

  • Resolved trexodore

    (@trexodore)


    7 years, 6 months ago

    For some reason, there are multiple products missing from this feed. There are no filters on the product feed and the missing products are published. Hoodies are the first thing I have noticed are missing.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • evavangelooven

    (@evavangelooven)

    7 years, 6 months ago

    Hi Trexodore,

    Thanks for using our plugin and reaching out.

    There can be multiple reasons for products to not be in your product feed. These are the most common ones:

    1. Rules/Filters created are removing products you did not expect (you have set no rules/filters so this is most likely not the cause);
    2. You have disabled the ‘include variation’ option so only the simple products are in the feed;
    3. The plugin also excluded products that have no price.

    Could any of these be applicable to you?

    All the best,
    Eva

    Thread Starter trexodore

    (@trexodore)

    7 years, 6 months ago

    No, there are no rules on the feed, the ‘include variation’ option is enabled and there are no products without a price.

    evavangelooven

    (@evavangelooven)

    7 years, 6 months ago

    Given the fact you felt the need to write a negative review and no-longer seem to appreciate our support we will close this issue.

    All the best,
    Eva

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Facebook XML Feed Missing Products’ is closed to new replies.