• Resolved trexodore

    (@trexodore)


    For some reason, there are multiple products missing from this feed. There are no filters on the product feed and the missing products are published. Hoodies are the first thing I have noticed are missing.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi Trexodore,

    Thanks for using our plugin and reaching out.

    There can be multiple reasons for products to not be in your product feed. These are the most common ones:

    1. Rules/Filters created are removing products you did not expect (you have set no rules/filters so this is most likely not the cause);
    2. You have disabled the ‘include variation’ option so only the simple products are in the feed;
    3. The plugin also excluded products that have no price.

    Could any of these be applicable to you?

    All the best,
    Eva

    Thread Starter trexodore

    (@trexodore)

    No, there are no rules on the feed, the ‘include variation’ option is enabled and there are no products without a price.

    Given the fact you felt the need to write a negative review and no-longer seem to appreciate our support we will close this issue.

    All the best,
    Eva

Viewing 3 replies - 1 through 3 (of 3 total)

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