• Resolved Michael Thena

    (@iscomputerman)


    This page/URL will not exclude and keeps redirecting to our login page. I’ve deleted it from the list, added it back to the list. I don’t have any cache plugins installed, but it won’t exclude. I also do not have it restricted by other plugins.

    ### Begin Install Info ###
    
    ## Please include this information when posting support requests ##
    
    --- Site Info ---
    
    Site URL:					https://hubportal.honorflight.org
    Home URL:					https://hubportal.honorflight.org
    Multisite:					No
    
    --- Hosting Provider ---
    
    Host:						DBH: localhost, SRV: hubportal.honorflight.org
    
    --- User Browser ---
    
    Platform:                 Windows 
    Browser Name:             Chrome  
    Browser Version:          107.0.0.0 
    User Agent String:        Mozilla/5.0 (Windows NT 10.0; Wi 
    			  n64; x64) AppleWebKit/537.36 (KH
                              TML, like Gecko) Chrome/107.0.0.
                              0 Safari/537.36
                              
    ---- Current User Details --
    
    Role: administrator
    
    --- WordPress Configurations ---
    
    Version:						6.1
    Language:					en_US
    Permalink Structure:			/%postname%/
    Active Theme:				Twenty Nineteen 2.4
    Page On Front:				Hub Portal Home (#5)
    Page For Posts:				Dillon’s Black Out Date (#0)
    ABSPATH:					/home/hfnhubportal/public_html/
    All Posts/Pages:				66
    WP Remote Post:           		wp_remote_post() works
    WP_DEBUG:                 			Enabled
    WP Table Prefix:          			Length: 3, Status: Acceptable
    Memory Limit:   				40MB
    
    --- UM Configurations ---
    
    Version:						2.5.1
    Upgraded From:            		2.5.0
    Current URL Method:			
    Cache User Profile:			No
    Generate Slugs on Directories:	Yes
    Force UTF-8 Encoding: 		No
    JS/CSS Compression: 			No
    Port Forwarding in URL: 		No
    Exclude CSS/JS on Home: 		No
    
    --- UM Pages Configuration ---
    
    User:						https://hubportal.honorflight.org/user/
    Account:						https://hubportal.honorflight.org/account/
    Members:					https://hubportal.honorflight.org/members/
    Register:						https://hubportal.honorflight.org/register/
    Login:						https://hubportal.honorflight.org/login/
    Logout:						https://hubportal.honorflight.org/logout/
    Password Reset:				https://hubportal.honorflight.org/password-reset/
    
    --- UM Users Configuration ---
    
    Default New User Role: 		0
    Profile Permalink Base:		user_login
    User Display Name:			full_name
    Redirect author to profile: 		No
    Enable Members Directory:	Yes
    Use Gravatars: 				No
    Require a strong password: 	On
    
    --- UM Access Configuration ---
    
    Panic Key: 								
    Global Site Access:						Site accessible to Logged In Users
    Custom Redirect URL:						/login/
    Exclude the following URLs:				https://hubportal.honorflight.org/hfn-admin	
    										https://hubportal.honorflight.org/bus-blackout-dates/	
    										https://hubportal.honorflight.org/register/	
    										https://hubportal.honorflight.org/hfn-hub-schedule/	
    										https://hubportal.honorflight.org/year-end-reporting/	
    										https://hubportal.honorflight.org/iad-current-schedule	
    										https://hubportal.honorflight.org/public-directory-by-state	
    										https://hubportal.honorflight.org/registration-checkout/	
    										https://hubportal.honorflight.org/hfn-summit-registration	
    										https://hubportal.honorflight.org/summit/2023-hfn-summit	
    										https://hubportal.honorflight.org/summit/day-tour-1	
    										https://hubportal.honorflight.org/summit-2022-materials/	
    										https://hubportal.honorflight.org/hfn-summit
    Backend Login Screen for Guests:			No
    Redirect to alternative login page:			
    Backend Register Screen for Guests:		No
    Redirect to alternative register page:		
    Access Control widget for Admins only: 		No
    Enable the Reset Password Limit:			Yes
    Reset Password Limit: 5Disable Reset Password Limit for Admins: No
    Blacklist Words: 							5
    
    --- UM Email Configurations ---
    
    Mail appears from:  			Honor Flight Hub Portal
    Mail appears from address:  	hubportal@honorflight.org
    Use HTML for E-mails:   		Yes
    Account Welcome Email:  		Yes
    Account Activation Email:   	No
    Pending Review Email:   		Yes
    Account Approved Email: 		Yes
    Account Rejected Email: 		No
    Account Deactivated Email:  	No
    Account Deleted Email:  		Yes
    Password Reset Email:   		Yes
    Password Changed Email: 		Yes
    
    --- UM Total Users ---
    
    				All Users(411)
    administrator(9)
    um_hub-member-limited-access(21)
    um_hub-member-full-access(307)
    um_vendor(1)
    um_dc-support(24)
    um_hfn-staff(3)
    um_dc-support-leader(3)
    um_explore-america(3)
    um_tour-guides(40)
    none(0)
    
    --- UM Roles ---
    
    				Administrator (administrator)
    Editor (editor)
    Author (author)
    Contributor (contributor)
    Subscriber (subscriber)
    Hub Member - Limited Access (um_hub-member-limited-access)
    Hub Member - Full Access (um_hub-member-full-access)
    Vendor (um_vendor)
    DC Support (um_dc-support)
    HFN-Staff (um_hfn-staff)
    DC Support Leader (um_dc-support-leader)
    Explore America (um_explore-america)
    Team Member (team_member)
    Tour Guides (um_tour-guides)
    Events Administrator (ee_events_administrator)
    
    --- UM Custom Templates ---
    
    				N/A
    
    --- UM Email HTML Templates ---
    
    				N/A
    
    --- Web Server Configurations ---
    
    PHP Version:              			7.4.32
    MySQL Version:            			5.5.5
    Web Server Info:          			Apache
    
    --- PHP Configurations ---
    
    PHP Memory Limit:         			512M
    PHP Upload Max Size:      			60M
    PHP Post Max Size:        			65M
    PHP Upload Max Filesize:  			60M
    PHP Time Limit:           			90
    PHP Max Input Vars:       			3000
    PHP Arg Separator:        			&
    PHP Allow URL File Open:  			Yes
    
    --- Web Server Extensions/Modules ---
    
    DISPLAY ERRORS:           			N/A
    FSOCKOPEN:                			Your server supports fsockopen.
    cURL:                     			Your server supports cURL.
    SOAP Client:              			Your server does not have the SOAP Client enabled.
    SUHOSIN:                  			Your server does not have SUHOSIN installed.
    GD Library:               			PHP GD library is installed on your web server.
    Mail:                     			PHP mail function exist on your web server.
    Exif:				          PHP Exif library is installed on your web server.
    
    --- Session Configurations ---
    
    Session:                  			Enabled
    Session Name:             			PHPSESSID
    Cookie Path:              			/
    Save Path:                			/var/cpanel/php/sessions/ea-php74
    Use Cookies:              			On
    Use Only Cookies:         			On
    
    --- WordPress Active Plugins ---
    
    				Advanced Custom Fields: 6.0.3
    Better Notifications for WP: 1.9.1
    Codestar Framework: 2.2.4
    Duplicate Page: 4.4.9
    Elementor: 3.8.0
    Elementor Header & Footer Builder: 1.6.13
    Elementor Pro: 3.8.0
    Event Espresso: 4.10.40.p
    Event Espresso - Attendee Mover (EE4.9.13+): 1.0.7.p
    Event Espresso - MER - Multi Event Registration (EE 4.7.0+): 2.0.20.p
    Formidable Conversational Forms: 1.0.02
    Formidable Datepicker Options: 1.06
    Formidable Digital Signatures: 3.0
    Formidable Export View to CSV: 1.06
    Formidable Form Action Automation: 2.05
    Formidable Forms: 5.5.3.1
    Formidable Forms Pro: 5.5.3
    Formidable Surveys: 1.0.06
    Formidable Visual Views: 5.3.3
    Gama Companion: 1.0.0
    Health Check & Troubleshooting: 1.5.1
    Import and export users and customers: 1.21.2
    LightStart - Maintenance Mode, Coming Soon and Landing Page Builder: 2.6.1
    LiveChat: 4.5.7
    Lock User Account: 1.0.3
    Modern Events Calendar Lite: 6.5.5
    Page Restrict: 2.5.5
    PowerPack Pro for Elementor: 2.9.12
    RSFirewall!: 1.1.28
    RT Framework: 2.8
    Simple File List: 4.4.13
    Simply Schedule Appointments: 4.6.0.3
    Sitemap by click5: 1.0.42
    Smart Post Show: 2.4.17
    Smart Post Show Pro: 2.5.2
    Table Sorter: 2.3
    Ultimate Member: 2.5.1
    Ultimate Member - reCAPTCHA: 2.3.1
    UpdraftPlus - Backup/Restore: 2.22.23.25
    Username Changer: 3.2.2
    WPCode - Insert Headers, Footers, and Code Snippets: 2.0.3
    WP Mail SMTP: 3.6.1
    
    ### End Install Info ###

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • @iscomputerman

    You have WP_DEBUG: Enabled.

    If you get a PHP log file with notices and errors in: /wp-content/debug.log post the content of this file here in the Forum with CODE formatting and we can give you the PHP error explanation.

    Thread Starter Michael Thena

    (@iscomputerman)

    no errors since September, but this issue has been happening last week or so.

    `[02-Sep-2022 22:39:52 UTC] PHP Warning: mysqli_real_connect(): (HY000/2002): No such file or directory in /home/hfnhubportal/public_html/wp-includes/wp-db.php on line 1753
    [02-Sep-2022 23:15:10 UTC] PHP Notice: Trying to get property ‘public’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/wp-optimize/cache/class-wpo-cache-rules.php on line 146
    [02-Sep-2022 23:15:11 UTC] PHP Notice: Trying to get property ‘public’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/wp-optimize/cache/class-wpo-cache-rules.php on line 146
    [02-Sep-2022 23:18:32 UTC] PHP Notice: Trying to get property ‘public’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/wp-optimize/cache/class-wpo-cache-rules.php on line 146
    [03-Sep-2022 02:02:31 UTC] PHP Notice: Undefined index: log in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 267
    [03-Sep-2022 02:39:31 UTC] PHP Notice: Undefined index: log in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 267
    [03-Sep-2022 03:12:46 UTC] PHP Notice: Trying to get property ‘public’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/wp-optimize/cache/class-wpo-cache-rules.php on line 146
    [03-Sep-2022 06:44:53 UTC] PHP Notice: Trying to get property ‘public’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/wp-optimize/cache/class-wpo-cache-rules.php on line 146
    [03-Sep-2022 12:11:19 UTC] PHP Notice: Trying to get property ‘public’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/wp-optimize/cache/class-wpo-cache-rules.php on line 146
    [03-Sep-2022 12:14:00 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 155
    [03-Sep-2022 12:14:00 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 155
    [03-Sep-2022 12:14:00 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 163
    [03-Sep-2022 12:14:00 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 163
    [03-Sep-2022 13:17:50 UTC] PHP Notice: Undefined index: log in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 267
    [03-Sep-2022 13:29:14 UTC] PHP Notice: Trying to get property ‘public’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/wp-optimize/cache/class-wpo-cache-rules.php on line 146
    [03-Sep-2022 13:41:34 UTC] PHP Notice: Undefined index: log in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 267
    [03-Sep-2022 13:58:21 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 155
    [03-Sep-2022 13:58:21 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 155
    [03-Sep-2022 13:58:21 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 163
    [03-Sep-2022 13:58:21 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 163
    [03-Sep-2022 17:16:30 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 155
    [03-Sep-2022 17:16:30 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 155
    [03-Sep-2022 17:16:30 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 163
    [03-Sep-2022 17:16:30 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 163
    [03-Sep-2022 17:31:04 UTC] PHP Notice: Undefined index: log in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 267
    [03-Sep-2022 22:58:40 UTC] PHP Notice: Undefined index: log in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 267
    [04-Sep-2022 01:42:08 UTC] PHP Notice: Undefined index: log in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 267
    [04-Sep-2022 03:27:01 UTC] PHP Notice: Trying to get property ‘public’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/wp-optimize/cache/class-wpo-cache-rules.php on line 146
    [04-Sep-2022 05:43:20 UTC] PHP Notice: Trying to get property ‘public’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/wp-optimize/cache/class-wpo-cache-rules.php on line 146
    [04-Sep-2022 07:22:05 UTC] PHP Notice: Trying to get property ‘public’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/wp-optimize/cache/class-wpo-cache-rules.php on line 146
    [04-Sep-2022 07:22:07 UTC] PHP Notice: Trying to get property ‘public’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/wp-optimize/cache/class-wpo-cache-rules.php on line 146
    [04-Sep-2022 12:39:29 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 155
    [04-Sep-2022 12:39:29 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 155
    [04-Sep-2022 12:39:29 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 163
    [04-Sep-2022 12:39:29 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 163
    [04-Sep-2022 15:07:42 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 155
    [04-Sep-2022 15:07:42 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 155
    [04-Sep-2022 15:07:42 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 163
    [04-Sep-2022 15:07:42 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 163
    [04-Sep-2022 15:35:55 UTC] PHP Notice: Trying to get property ‘public’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/wp-optimize/cache/class-wpo-cache-rules.php on line 146
    [04-Sep-2022 15:36:03 UTC] PHP Notice: Trying to get property ‘public’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/wp-optimize/cache/class-wpo-cache-rules.php on line 146
    [04-Sep-2022 15:36:08 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 155
    [04-Sep-2022 15:36:08 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 155
    [04-Sep-2022 15:36:08 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 163
    [04-Sep-2022 15:36:08 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 163
    [04-Sep-2022 16:21:30 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 155
    [04-Sep-2022 16:21:30 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 155
    [04-Sep-2022 16:21:30 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 163
    [04-Sep-2022 16:21:30 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 163
    [04-Sep-2022 16:48:28 UTC] PHP Notice: Trying to get property ‘public’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/wp-optimize/cache/class-wpo-cache-rules.php on line 146
    [04-Sep-2022 17:01:18 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 155
    [04-Sep-2022 17:01:18 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 155
    [04-Sep-2022 17:01:18 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 163
    [04-Sep-2022 17:01:18 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 163
    [04-Sep-2022 17:52:18 UTC] PHP Notice: Trying to get property ‘public’ of non-object in /home/hfnhubportal/public_html/wp-content/plugins/wp-optimize/cache/class-wpo-cache-rules.php on line 146
    [04-Sep-2022 18:18:53 UTC] PHP Notice: Undefined index: log in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 267
    [04-Sep-2022 18:41:12 UTC] PHP Notice: Undefined index: log in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 267
    [04-Sep-2022 18:41:24 UTC] PHP Notice: Undefined index: log in /home/hfnhubportal/public_html/wp-content/plugins/pagerestrict/pagerestrict.php on line 267

    @iscomputerman

    I don’t have any cache plugins installed

    You have the “WP-Optimize” plugin active in the log file with caching.
    Disable the UM pages from the caching.

    https://docs.ultimatemember.com/article/1595-caching-problems

    When I try to look at your site:

    Your IP Address is blocked.
    Reason: Your location (SE) has been blocked.
    Please contact an administrator.

    Try to deactivate the “Page Restrict” plugin if there is a conflict with UM.

    • This reply was modified 3 years, 5 months ago by missveronica.
    • This reply was modified 3 years, 5 months ago by missveronica.
    • This reply was modified 3 years, 5 months ago by missveronica.
    Thread Starter Michael Thena

    (@iscomputerman)

    Nope the wp-optimize plugin has been removed prior to pulling that log. Page Restrict just de-activated, no change.

    Plugin Support andrewshu

    (@andrewshu)

    Hello @iscomputerman

    Did you solve this issue?

    Thank you.

    Plugin Support andrewshu

    (@andrewshu)

    Hi @iscomputerman

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂

    Regards

Viewing 6 replies - 1 through 6 (of 6 total)

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