Excluded from Analytics All logged-in users

  • Resolved aaron843

    (@aaron843)


    2 years, 1 month ago

    Hi, using Google Site Kit > Analytics > Excluded from Analytics > All logged-in users

    Logged in users are still included in Analytics.

    Are there troubleshooting steps you can recommend?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    2 years, 1 month ago

    Hello @aaron843 thanks for getting in touch. The exclude Analytics for all logged-in users feature should exclude Analytics tracking to your website when any WordPress user is logged into the site viewing any web pages.

    Could you first confirm if you are referring to logged in WordPress users? You can check this from your Analytics realtime report to see if these visits are being tracked for logged-in WordPress users.

    If you are still seeing these as being tracked, it would be useful if you could share a recording of this so that we can see the issue and we can help suggest some next troubleshooting steps for you.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    2 years ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)

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